Transit Dispatcher: Keep Routes On Track & Serve Riders

Pee Dee Regional Transportation Authority; Florence (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Life insurance

Vision

Dental

Disability insurance

Employee Assistance Program

Holiday pay

Annual leave

Sick leave

Personal days

Floating holidays

Community service leave

Job summary

Pee Dee Regional Transportation Authority (PDRTA) seeks a Dispatcher to ensure on-time delivery of fixed route and paratransit services. You will monitor schedules, respond to service interruptions, and coordinate with drivers and management to maintain reliability.

Ideal candidates have strong customer service skills, experience in call center or related fields, and the ability to pass a DOT pre-employment screen and background checks.

Qualifications

• High school diploma or GED or equivalent.
• One to three years related experience and/or training; equivalent experience may substitute for education.

Responsibilities

• Ensure on-time delivery of fixed route and paratransit services.
• Monitor service integrity and schedule adherence; address interruptions promptly.
• Provide courteous customer service to passengers and respond to inquiries.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Experience in related field

Job description

Pee Dee Regional Transportation Authority (PDRTA) seeks a Dispatcher to ensure on-time delivery of fixed route and paratransit services. You will monitor schedules, respond to service interruptions, and coordinate with drivers and management to maintain reliability.

Ideal candidates have strong customer service skills, experience in call center or related fields, and the ability to pass a DOT pre-employment screen and background checks.