Transit Customer Service & Reservations Specialist

Clark County Public Transportation Benefit Area; United States; On-site; USD 36,000 - 47,000; Full time

Job summary

Clark County Public Transportation Benefit Area is seeking a Customer Service Representative to provide information on transit options, process ride reservations, and assist customers in person, by phone, or online.

The role requires handling cash, balancing a cash drawer, and processing bank deposits, with responsibilities extending to community outreach and Paratransit eligibility support.

Qualifications

• Duties require four (4) years of high school or equivalent work experience.
• Strong customer service and communication skills are essential.
• Ability to handle cash, balance drawer, and prepare deposits.
• Proficiency with basic computer applications (Word/Excel) and data entry.

Responsibilities

• Provide information on transit options and scheduling to the public.
• Process ride reservations and ADA-related eligibility inquiries.
• Sell fares and make change; balance cash drawer and prepare deposits.
• Conduct public outreach, attend community events, and distribute information.

Skills

Customer service

Cash handling

Data entry

Public interaction

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Ten-key calculator

Job description

Clark County Public Transportation Benefit Area is seeking a Customer Service Representative to provide information on transit options, process ride reservations, and assist customers in person, by phone, or online.

The role requires handling cash, balancing a cash drawer, and processing bank deposits, with responsibilities extending to community outreach and Paratransit eligibility support.