Transfer Specialist

Service Corporation International; Sandy Springs (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Service Corporation International is seeking a Transfer Specialist in Sandy Springs, GA to handle care, removal and transport of deceased with compassion and professionalism.

You will drive company vehicles, assist with transfers, maintain clean vehicles, and document events in our software while adhering to laws and company policies. Weekend and night availability is required.

Qualifications

• High school diploma or equivalent required.
• Current driver’s license with acceptable driving record.
• At least 1 year of courier/driver experience with customer interaction preferred.

Responsibilities

• Transfers: safely drive company vehicles to perform first-call transfers of deceased in compliance with laws and policies.
• Follow chain-of-custody, paperwork, and deceased identification procedures.
• Coordinate with first responders, hospitals, coroners, and care facilities as required.
• Interact with bereaved families for home transfers, maintaining sensitivity and professionalism.
• Transfer soiled materials per procedures and leave a warm, courteous impression.
• Enter incident details into proprietary software; ensure accurate recordkeeping.
• Transport caskets to airports, care centers, or funeral homes and assist with movement.
• Maintain vehicles: cleaning, fueling, and basic maintenance; follow safety guidelines.

Skills

Customer service

Safety awareness

Basic computer skills

Driving

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain‑of‑custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Vehicle Maintenance: Washes, vacuums, and cleans vehicles ensuring vehicle is presentable; Fuels vehicles as necessary; Follows safety guidelines and expenditure processes; Maintains personal protective and transfer supplies in vehicles including cleaning products; Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

REQUIREMENTS

• Education: High School Diploma or equivalent.
• Licenses: Current state/province issued driver’s license with an acceptable driving record.
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability work schedule to support business needs including weekends and nights.
• Ability to work on‑call weekends, nights and holidays rotation.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

WORK CONDITIONS

Work Environment: Work indoors and or outdoors during all seasons and weather conditions; Local and/or multiple location traveling required; Comply with Field dress code policy; Work Postures: Frequent, continuous periods of time standing, up 6 hours per day; Climbing stairs to access buildings frequently.

Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage; Lifting, pushing, pulling up to 75 pounds.

WORK HOURS

Working beyond “standard” hours as the need arises; Local travel up to 100% using company vehicle.

POSTAL CODE

30328

CATEGORY (PORTAL SEARCHING)

Operations

JOB LOCATION

US‑GA - Sandy Springs

ABOUT US

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.