Transfer Specialist

Service Corporation International; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Service Corporation International is seeking an on-site Removal Driver to perform respectful, safe removals of deceased and transport to appropriate facilities. You will engage with families professionally, follow chain-of-custody procedures, and operate company vehicles in varying traffic and weather conditions.

The role requires a high school diploma, a valid driver's license, and the ability to lift up to 75 pounds. Weekend and night availability may be needed, with occasional on-call duties.

Qualifications

• Education: High School Diploma or equivalent.
• Licenses: Current state driver's license with an acceptable driving record.
• Experience: At least 1 year as a courier/driver; direct customer interaction preferred.
• Physical: Ability to lift up to 75 pounds and work in various conditions.

Responsibilities

• Removal: Safely and courteously remove deceased in line with laws and company policies.
• Documentation: Follow chain-of-custody and paperwork procedures; enter data into proprietary software.
• Transportation: Move caskets to airports, care centers, or funeral homes; assist as needed.
• Vehicle upkeep: Maintain cleanliness; wash, vacuum, and fuel vehicles.
• Family interaction: Interact respectfully with families during home removals.
• Safety: Adhere to safety guidelines and PPE usage; report vehicle issues.

Skills

Customer interaction

Safety consciousness

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Removal Safely drives company owned professional vehicles to perform "first call" removals of deceased in accordance with local and state laws as well as company policies and procedures
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

MINIMUM REQUIREMENTS

• Education: High School Diploma or equivalent
• Licenses: Current state/province issued driver's license with an acceptable driving record
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Postal Code: 70124 Category (Portal Searching): Operations Job Location: US-LA - New Orleans

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.