Transfer Specialist

Service Corporation International; San Jose (CA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

HSA with company contribution

Sick leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International in San Jose, California is seeking a dedicated Removal Driver to perform first-call removals. You will operate company vehicles safely, engage empathetically with families, and ensure proper paperwork and vehicle upkeep.

The role requires a High School Diploma or equivalent, a valid driver’s license, and at least 1 year of courier/driver experience with customer interaction. Weekend and night shifts are included.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of courier/driver experience with direct customer interaction preferred.
• Ability to work weekends, nights, and holidays as needed.
• Must have a valid state driver's license with clean driving record.

Responsibilities

• Removal: safely drive company vehicles for first-call removals.
• Document chain-of-custody and deceased identification per procedures.
• Interact professionally with families during home removals.
• Transport caskets to airports, care centers, or funeral homes as needed.
• Maintain vehicles cleanliness and basic upkeep; report issues.

Skills

Customer interaction

Safety consciousness

Physical stamina

Flexible schedule

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Removal Safely drives company owned professional vehicles to perform "first call" removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum

Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Work Conditions

Work Environment

Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond "standard" hours as the need arises Local travel up to 100% using company vehicle

Compensation

Compensation: Salary: $22.00/Hr - $24.50/Hr

• Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 95125

Category (Portal Searching): Operations

Job Location: US-CA - San Jose

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.