Transfer Relationship Manager

University of South Florida in; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading university in Tampa is seeking a Transfer Relationship Manager to enhance recruitment efforts for transfer students. The role involves strategic relationship building, data analysis, and collaboration with various stakeholders. Ideal candidates will possess strong communication and organizational skills, along with a Bachelor's degree and relevant experience. This position offers a dynamic work environment with opportunities for professional growth and a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Retirement Plan

Tuition Programs

Generous Leave Programs

Qualifications

• Minimum of five years related experience or equivalent education.
• Experience in recruitment and customer service.

Responsibilities

• Develop recruitment plans and manage outreach activities.
• Provide customer support during the admissions process.
• Analyze data for marketing effectiveness.

Skills

Collaboration

Communication

Customer Service

Organizational Skills

Presentation Skills

Education

Bachelor's degree

Job description

Transfer Relationship Manager (Finance)

Bachelor's degree and a minimum of five (5) years of related experience or an equivalent combination of education and experience.

1. Ability to partner and build strategic relationships with both internal and external key stakeholders.
2. Possesses comprehensive knowledge of the field's policies, procedures, and practices.

Senate Bill 1310 - The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.

1. SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
2. A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
3. (a) Two years of direct experience for an associate degree;
4. (b) Four years of direct experience for a bachelor's degree;
5. (c) Six years of direct experience for a master's degree;
6. (d) Seven years of direct experience for a professional degree; or
7. (e) Nine years of direct experience for a doctoral degree

Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.

Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Knowledge, Skills & Abilities

• Experience in recruitment and customer service.
• Strong collaboration skills and a personable and polished demeanor.
• Experience in training and presentation skills.
• Excellent communication skills.
• Must be highly organized.

Working Conditions

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg, and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF, you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged, and driven workforce through ongoing development and career opportunities. We also offer a first-class benefit package that includes medical, dental, and life insurance plans, retirement plan options, tuition programs, and generous leave programs and more.

To learn more about working at USF, please visit: Work Here. Learn Here. Grow Here.

Recruitment Management

• Assist in developing a recruitment plan to implement and meet specific enrollment goals for transfer students.
• Manage an assigned recruitment territory by attending outreach activities in collaboration with state college representatives and community partners, including occasional overnight travel.
• Participate in the development, implementation, and communication of the onboarding process and success steps for prospective students.

Recruitment Support

• Provide backup support to the Customer Success Reps by managing the front desk as needed to handle walk-in customer support and provide customer service to students and parents throughout the admissions process.
• Assist in email queues, provide occasional backup phone support to the call center, manage outreach to students to help with document collection and completion.

Presentation Support

• Attend state colleges and transfer admissions events to build relationships with prospective students, applicants, counselors, and parents.
• Provide admissions guidance through information sessions, presentations, and meetings with students, families, and counselors in person and in group settings.
• Coordinate and participate in outreach and access activities for the community and university partners as needed.
• Adhere to the office-wide travel policies and standard operational procedures.

Data Analysis

• Analyze data to determine marketing effectiveness and impact on applicant and enrollment objectives for targeted populations.
• Develop and utilize reports and dashboards to aid in decision-making and support the recruitment team.
• Compile and analyze statistical data for routine, periodic, and ad hoc reports.
• Prepare recruitment activity reports, statistical analyses, and enrollment projections.

Communication and Collaboration

• Build and maintain relationships with college counselors on behalf of USF.
• Collaborate with university faculty, staff, departments, and community partners to reach enrollment goals.
• Maintain effective communication and provide admissions guidance to students.

Performs other duties as assigned.