Transfer Credit Specialist & Student Success Advisor

embryriddle; Daytona Beach (FL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Generous time off

Tuition coverage

Retirement contributions

Personal leave

Job summary

Embry-Riddle Aeronautical University seeks a student-centered, detail-oriented Transfer Academic Evaluator to support prospective and current transfer students at the Daytona Beach Campus. This role evaluates degree progress, informs pre-applicant students about programs, policies, and procedures, and maintains accurate transfer records.

Reporting to the Associate Registrar, you will collaborate with Admissions and technical teams to enhance transfer processes, create training materials, and

Qualifications

• Bachelor’s degree in education, counseling, organizational management, communication, or a related field.
• 1–3 years of related work experience.
• Excellent organizational skills and initiative, with the ability to work effectively both independently and as part of a team.
• Ability to organize and prioritize multiple responsibilities.
• Proficiency with computers, email/internet, Microsoft applications and imaging systems.
• Knowledge of accepted practices at higher education institutions and academic policies, procedures, standards and curricula.
• Familiarity with non-traditional sources of college-level advanced standing credit, including ACE military credit recommendations and CLEP/DANTES.
• Experience advising or interacting with students and the ability to troubleshoot student issues.
• Familiarity with Registrar's Office operations and industry best practices.
• Ability to work weekend or evening hours as needed during peak periods.

Responsibilities

• Respond to prospective student inquiries regarding transfer credit and applicability of coursework toward ERAU degree programs.
• Evaluate previously earned course credit and determine ERAU course equivalencies.
• Generate detailed progress-toward-degree reports through the EAB Transfer Portal.
• Build and maintain course equivalency rules within the Student Information System.
• Maintain SIS tables and review expired course equivalency rules for accuracy.
• Partner with Admissions to support Transfer Portal processes and ensure academic policies and course equivalency requirements are followed.
• Develop employee training materials and business process manuals for the EAB Transfer Portal.
• Collaborate with technical staff to improve processes, streamline functionality and produce ad hoc reports.
• Co-facilitate transfer student sessions during Orientation and assist with Transfer Student Orientation and Admissions Preview Day.
• Update individual Academic Advising Reports (AAR) based on program or catalog changes, advanced standing or placement, course substitutions, equivalency exams and flight certificates.

Skills

Organizational skills

Independent work

Customer service

Problem solving

Computer proficiency

Higher education policies

Student advising

Registrar operations

Evenings/weekends availability

Education

Bachelor’s degree in education, counseling, organizational management, communication, or related field

Tools

SIS Campus Solutions

Job description

Embry-Riddle Aeronautical University seeks a student-centered, detail-oriented Transfer Academic Evaluator to support prospective and current transfer students at the Daytona Beach Campus. This role evaluates degree progress, informs pre-applicant students about programs, policies, and procedures, and maintains accurate transfer records.

Reporting to the Associate Registrar, you will collaborate with Admissions and technical teams to enhance transfer processes, create training materials, and