Transcript Clerk and Coordinator of Computer Services

Delta State University; Cleveland (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

Delta State University in Cleveland, MS is seeking a Transcript Clerk and Coordinator of Computer Services to support registration and records operations. You will process transcript requests, verify enrollment and degree data, and assist with data changes in the Banner system, as well as website updates and imaging projects.

The ideal candidate holds a Bachelor's Degree, demonstrates strong communication, organization, and computer skills (Excel and Word), and can handle high-volume,

Qualifications

• Bachelor's Degree required; understand data flow in Banner and how changes affect data.
• Excellent communication (written and verbal), organizational, critical thinking, reading comprehension, customer service, and computer skills (Excel and Word).
• Detail-oriented, accurate, timely work in a fast-paced environment with high volumes.
• Proven ability to manage multiple tasks and projects.

Responsibilities

• Process transcript requests and enrollment/degree verifications.
• Assist with registration, grade and student data changes in the database.
• Assist with articulation of transcripts, and updating the Registrar’s Office website, automated forms and imaging.
• Support front desk and student workers; handle inquiries via email and phone.

Skills

Communication

Organizational skills

Critical thinking

Reading comprehension

Customer service

Excel

Word

Banner

Education

Bachelor's degree

Tools

Banner

Job description

Transcript Clerk and Coordinator of Computer Services

Job Title Transcript Clerk and Coordinator of Computer Services

Working Title

Position Type

Position Type Staff

Department

Department Registrar

Posting Number

Posting Number 201201758

Full or Part Time

Full or Part Time Full Time

Benefit Eligible Yes

If Other, Please Explain:

Salary Basis

Salary Basis 12 month

If Other, Please Explain:

Position Summary Information

Responsibilities

The duties of this job are to process transcript requests, enrollment and degree verifications, assist with the processing of registration, grade and student data changes in the database, assist with the articulation of transcripts, and updating the Registrar’s Office website, automated forms and imaging, and special projects. This position also assists with the front windows and student workers, assisting the students/parents/faculty/staff who come to the office for in-person assistance, and assists with handling requests that come in via email and phone.

Qualifications

Bachelor’s Degree required. Understanding data flow in the administrative database (Banner) and knowing how data is related and ramifications of changes/updates to data. Excellent communication (written and verbal), organizational, critical thinking, reading comprehension, customer service, and computer skills (proficiency in Excel and Word). Ability to perform detail-oriented work accurately and in a timely manner. Ability to work in a fast-paced environment with high volumes of work. Proven ability to manage multiple tasks and projects.

Salary Commensurate with experience, qualifications, and university’s resources.

Minimum Qualifications

Bachelor’s Degree required. Minimum of 2 years of computer and customer service experience. Experience working with official and confidential records data and documents.

Preferred Qualifications

Prior experience in student service-related position at an institution of higher learning
College Student data experience
Experience working with Banner software

Special Instructions to Applicants

Additional Information

Open Date

Open Date 10/21/2026

Close Date

Open Until Filled Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • DSU Employee
  • DSU Job Website
  • Invited by Department to Apply
  • MS State Employment Service
  • HigherEdJobs
  • Chronicle of Higher Education
  • Diverse Issues
  • Indeed.com
  • Other
• * Will you now or in the future require "sponsorship" for an employment based visa status?
  • Yes
  • No

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Curriculum Vitae
• Unofficial Transcripts
• Other Document
• Other Document 2

Delta State University is an Equal Employment Opportunity/Affirmative Action employer.

Delta State University is committed to maintaining a learning and working environment free from sexual and gender-based discrimination or harassment. Our goal is for all to have equal access to the many great services and opportunities we offer. For more information, or to report an incident, see https://www.deltastate.edu/titleix/ or email [e-mail] .