Transactions Specialist II — Fast-Paced Payments Expert

Aumni; Fort Worth (TX); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking a Transaction Specialist II in the Exception Processing department. The role focuses on processing stop payments, status accounts, and CAN/RANN requests with ownership and proactive problem-solving.

You will collaborate with teams across sites in Indiana and India to meet SLAs and maintain high service quality. The position requires 10-key by touch, proficiency in MS Office, and excellent communication.

Qualifications

• 10-key by touch proficiency.
• Basic MS Office knowledge (Excel/Word/Outlook).
• Strong multitasking and prioritization in fast-paced settings.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy under pressure.

Responsibilities

• Process stop payments and status/account reviews to decide pay/return outcomes.
• Utilize comments to justify pay/return decisions.
• Process manual requests and ensure adherence to SLAs and quality standards.
• Meet productivity, quality, and timeline targets; participate in projects as needed.

Skills

10-key by touch

Microsoft Office

multitasking

communication

time management

attention to detail

work under pressure

team player

Tools

Excel

PowerPoint

Job description

Chase is seeking a Transaction Specialist II in the Exception Processing department. The role focuses on processing stop payments, status accounts, and CAN/RANN requests with ownership and proactive problem-solving.

You will collaborate with teams across sites in Indiana and India to meet SLAs and maintain high service quality. The position requires 10-key by touch, proficiency in MS Office, and excellent communication.