Training Specialist — Patient Access & Onboarding

Prima Medical Foundation dba MarinHealth Medical Network; United States; On-site; USD 65,000 - 91,000; Full time

Job summary

Prima Medical Foundation dba MarinHealth Medical Network is seeking a Training Specialist to design, deliver, and optimize training for the Patient Access department and related revenue cycle processes. You will create curricula, maintain training materials, and monitor program effectiveness to drive efficiency.

The role requires at least two years in healthcare call center or patient access, strong MS Office skills, and the ability to coach others.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Minimum two years of healthcare call center or patient access experience.
• Experience with MS Office, data management, data analysis, and reporting.

Responsibilities

• Design, develop, deliver, and assess training programs for Patient Access and Revenue Cycle teams.
• Create and maintain curricula, manuals, toolkits, and course content.
• Track participation, measure outcomes, and recommend improvements.

Skills

Oral and written communication skills

Ability to develop and mentor others

Problem-solving skills

Planning and presentation skills

Education

High school diploma or GED

Bachelor’s Degree preferred

Tools

MS Office

Data management

Data analysis

Report building

Job description

Prima Medical Foundation dba MarinHealth Medical Network is seeking a Training Specialist to design, deliver, and optimize training for the Patient Access department and related revenue cycle processes. You will create curricula, maintain training materials, and monitor program effectiveness to drive efficiency.

The role requires at least two years in healthcare call center or patient access, strong MS Office skills, and the ability to coach others.