Training Specialist

Elevate Patient Financial Solutions®; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

401K Match

PTO 15 Days

Holidays

Floating Holidays

Elevate Day

Pet Insurance

Referral Bonus

Teamwork Culture

Career Growth

Job summary

Elevate Patient Financial Solutions is seeking a Training Specialist to develop, implement, and deliver comprehensive training programs. This remote, full-time role reports to a Training Supervisor and collaborates with L&D and organizational leaders to support all training initiatives.

The ideal candidate has a bachelor’s degree in education or related fields, 1+ years as a trainer or supervisor, and expertise in hospital insurance payors.

Qualifications

• Bachelor's degree (or equivalent) in Education, Instructional Design, Business, or related field.
• Minimum 1 year as a Team Lead or Supervisor.
• Minimum 1 year as instructor, mentor, or training specialist in a corporate setting.
• 3 years' SME experience with hospital insurance payors (Medicaid/Medicare/Commercial).
• Excellent written and verbal communication skills.
• Strong presentation and facilitation skills, including online platforms (e.g., Skype, WebEx).
• Proficiency with Microsoft Office (PowerPoint, Excel, Word).

Responsibilities

• Facilitate and deliver training using face-to-face and virtual delivery methods.
• Apply adult learning principles to instructional design and delivery.
• Identify learning needs with leaders and SMEs.
• Track and report training effectiveness with metrics and assessments.
• Monitor employee performance and provide developmental recommendations.
• Promote training events to maximize attendance and engagement.
• Provide ongoing in-service and refresher trainings.
• Manage knowledge management sites and the Learning Management System.

Skills

Communication skills

Presentation skills

Analytical skills

Attention to detail

Customer service

Team collaboration

MS Office proficiency

Education

Bachelor's Degree in Education, Instructional Design, Business, or related field

Tools

PowerPoint

Excel

Word

Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as a Training Specialist. This position will be Remote. The Full Time schedule for this role will be Monday-Friday, 8:00AM-5:00PM.

Job Summary

The Training Specialist is responsible for planning, coordinating, developing, implementing, facilitating, delivering, monitoring, and improving the various training programs at Elevate PFS. This individual will report to a Training Supervisor and will work closely with specific L&D team members and other company leaders and staff to support all training initiatives.

Essential Duties And Responsibilities

• Facilitate and deliver training to Elevate PFS employees utilizing several delivery modalities, including face-to-face instruction and virtual training delivery.
• Effectively implement a variety of adult learning methodologies into instructional delivery.
• Collaborate with leaders and subject matter experts to identify organizational learning opportunities and training needs.
• Track, evaluate, and improve the effectiveness of existing training and development programs utilizing reports, metrics, and assessment tools.
• Assist with monitoring employee performance and quality evaluations for training needs.
• Promote training events and programs to management in order to maximize attendance and participation in those programs.
• Provide ongoing in-service and refresher training to employees for continued on-the-job development.
• Oversee departmental knowledge management sites and utilize the company learning management system.
• Responsible to maintain adequate training supplies needed for any courses, including manuals, handouts, job aids, etc.
• Other duties as assigned.

Qualifications And Requirements

• Bachelor's Degree in Education, Instructional Design, Business, or related field preferred, or equivalent work experience
• Minimum 1-year experience as a Team Lead or Supervisor
• Minimum 1-year experience as an instructor, mentor, or training specialist or equivalent in a corporate environment
• Subject matter expert with 3 years' experience working with hospital insurance payors (e.g., Medicaid, Medicare, commercial insurance, private insurance, etc.)
• Excellent written and verbal communication skills
• Excellent presentation and facilitation skills, including online or virtual training platforms (e.g., Skype, WebEx, GoToMeeting, etc.)
• Strong analytical and problem-solving skills
• Attention to detail and quality awareness
• Customer service and relationship management skills
• Ability to work flexibly in a team environment
• Expertise with Microsoft Office software suite (PowerPoint, Excel, Word)
• A certain degree of creativity and latitude is required
• Some travel may be required

Benefits

ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer