Training Specialist

SchooLinks; United States; On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

100% health care coverage

401K with company matching

Dental & Vision

Parental Leave

Subsidized gym membership

Remote work stipend

Annual team offsite

Job summary

An innovative education technology company is looking for a highly motivated Training Specialist to enhance customer training delivery. This position will involve conducting both in-person and virtual professional development sessions for K12 educators, managing training operations through Salesforce, and creating engaging training materials. The ideal candidate should have strong presentation skills, experience in the K12 sector, and a willingness to travel extensively during training seasons. Attractive benefits include comprehensive health care coverage and 401K matching.

Qualifications

• Experience delivering content/presentations in an education or professional setting.
• Experience within the K12 landscape delivering professional development preferred.
• Ability to learn new technology quickly.

Responsibilities

• Conduct in-person and virtual professional development sessions.
• Lead customer webinar series, creating content and facilitating.
• Manage tracking of professional development operations.

Skills

Content delivery in educational settings

K12 professional development experience

SaaS training delivery

Adaptability to varying technical abilities

Written communication skills

Time and project management skills

Google Workspace proficiency

Salesforce familiarity

Job description

We are seeking a highly motivated Training Specialist to join our team. In this role, you will be an integral part of customer training delivery and administrative management. As a Training Specialist, you will report directly to and support the Training & Product Education Manager in evaluating the effectiveness of the training program.

Responsibilities

75%

• Conduct effective and engaging in-person customer professional development sessions, with travel about 50% of the time. This travel will be heavily scheduled during late summer and back to school season. Expect weekly travel from July-October
• Conduct effective and engaging virtual customer professional development sessions for K12 administrators, counselors, and educators
• Lead our customer webinar series - including creating session content, scheduling and facilitation
• Manage operations and tracking of professional development in our CRM, Salesforce
• Become a product expert and provide feedback to the product team

25%

• Support the Customer Success team in their training facilitation and product knowledge by leading internal training and enablement sessions
• Support the creation and updating of professional learning resources including training slide decks, help articles, and other customer-facing materials
• Assist with additional training team projects as they arise

Requirements

• Experience delivering content/presentations in an education or professional setting
• Experience within the K12 landscape delivering professional development to educators highly preferred
• Experience delivering SaaS training
• Ability to deliver training to users of varying technical abilities
• Ability to learn new technology quickly and thoroughly
• Strong written communication skills and copywriting abilities
• Strong time and project management skills
• Proficiency in Google Workspace, including editing Google Slides to meet branding standards
• Familiarity with Salesforce
• This is a role with a large amount of travel. Willingness and ability to travel 75%+ of the time for customer professional development. Travel for customer sessions takes place largely between July-October. This role will also attend 2 internal company trips per year
• Logistics: Located in the East Coast Timezone, Located near a major airport

We encourage candidates that do not fulfill all the exact requirements to apply.

Benefits

• 100% health care coverage for Employee
• 401K with company matching
• Dental & Vision
• Parental Leave
• Subsidized gym membership
• Remote work stipend
• Annual team offsite

A reasonable estimate of the on track earnings range for this position is $70,000 - $78,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters.

SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.