Training Specialist

Contractor Foreman; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Quiet home office space

Job summary

Contractor Foreman is hiring a Training Specialist for remote, home-office based work. You will host web trainings, listen to customer needs, and advise on the most suitable Contractor Foreman modules to meet those requirements. Strong English communication and CRM note-taking are essential.

The role emphasizes construction industry knowledge and experience in education as an asset. You will work from a quiet home office with a reliable internet connection and a good headset, reporting to the VP

Qualifications

• Experience in hosting web meetings to train customers.
• Ability to map customer requirements to Contractor Foreman modules.
• Strong English speaking and writing skills.
• Familiarity with construction management software.
• Asset: experience in education.
• Home office with reliable internet and a quiet workspace.
• Headset for calls and CRM sessions.

Responsibilities

• Host web meetings to demonstrate Contractor Foreman features to customers.
• Advise customers on suitable modules to meet requirements.
• Take detailed notes in CRM and capture session information.
• Maintain a conducive home-office environment for training sessions.

Skills

Phone skills

CRM usage

Email writing

Construction industry knowledge

Education experience (asset)

Home office setup

Distraction-free workspace

Headset usage

Education

Experience in Education

Tools

CRM software

Job description

This is a remote position. Contractor Foreman is a growing web based software company seeking a Training Specialist. In this role, you will host web meetings to show new and existing customers how to effectively use the Contractor Foreman software. In this role, you will listen carefully to the customer requirements and be able to advise them on the appropriate modules that can be used to support their requirement.

Key Skills:

• Phone skills (i.e. leaving appropriate messages, good listening skills, pleasant voice, excellent spoken English)
• Able to use our CRM to take good notes on the sessions you host and recording appropriate information about the session.
• Email skills (i.e. excellent written English – clearly and briefly stating your points, and able to use email effectively).
• Knowledge of the Construction Business and experience with Construction Management Software.
• Experience in Education would be an asset.
• Your home office must be equipped with a reliable and fast internet connection, a laptop or desktop computer.
• You will have a quiet environment, free from distractions, with a good desk/workspace.

Calls will be made through the CRM system but you do need a good headset.

Application requirements: Please ensure your application indicates what software tools you are currently familiar with.

Benefits Work Environment: This role is a home office based role.

Reports to: VP Training

Compensation: This is a full-time contract position (6-8 hours per day).

Timing: Immediate Please be sure to indicate similar experience you have had in the past.