Remote Customer Success & Sales Support Specialist

Contractor Foreman; United States; A distancia; USD 28.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Quiet workspace

Descripción de la vacante

Contractor Foreman is seeking a remote Customer Success/Sales Support specialist to engage new prospects who visit our Construction Management software site. You will reach out by email and phone, answer questions about the product and pricing, and guide leads to book a product demonstration or register for a 30-day free trial.

Initially focused on qualification and outbound outreach, you may grow into performing product demonstrations as you gain familiarity with our platform and customers in

Formación

• Must be able to work remotely from the United States.
• Experience with customer success and sales support.
• Excellent spoken and written English.
• Ability to learn product and pricing details quickly.

Responsabilidades

• Contact new prospects via email and phone after they visit our site.
• Answer questions about the product and pricing and guide to demonstrations.
• Schedule and coordinate 30-day free trials and product demos.
• Record notes in the CRM and maintain accurate prospect data.

Conocimientos

Phone skills

Email skills

Chat skills

Construction knowledge

Customer Success experience

Herramientas

CRM system

Descripción del empleo

Contractor Foreman is seeking a remote Customer Success/Sales Support specialist to engage new prospects who visit our Construction Management software site. You will reach out by email and phone, answer questions about the product and pricing, and guide leads to book a product demonstration or register for a 30-day free trial.

Initially focused on qualification and outbound outreach, you may grow into performing product demonstrations as you gain familiarity with our platform and customers in