Training Specialist

Keller Postman LLC; Town of Florida (NY); On-site; USD 72,000 - 82,000; Full time

Benefits offered by this job

Discretionary year-end bonus

Benefits package

Job summary

Keller Postman LLC in Lake Mary, Florida, is seeking a Training Specialist to design and deliver onboarding and professional development programs aligned with our values. You will work with the Training & QA Manager to assess needs, create curriculum, and develop materials for multiple training formats.

This full-time, in-person position offers a salary of $72,000 to $82,000 plus a discretionary year-end bonus and benefits, with opportunities to impact learning outcomes across the firm.

Qualifications

• 2+ years of corporate learning experience.
• Experience designing and facilitating workplace training in live and digital formats.
• Knowledge of instructional design methods and adult learning principles.
• Experience using a learning management system and e-learning authoring tools; quick to learn new platforms.
• Strong presentation, writing, communication, and project management skills.

Responsibilities

• Partner with leaders and SMEs to identify performance gaps and learning goals.
• Design training from needs assessment through development, delivery, and evaluation.
• Develop instructor-led, virtual, and self-paced materials ( facilitator guides, e-learning modules, job aids ).
• Apply adult learning principles using realistic workplace scenarios and feedback.
• Facilitate sessions for diverse audiences and experience levels.
• Use learning tech, publish and track content with LMS, analyze data for improvements.
• Troubleshoot access or delivery issues for learners and facilitators.
• Evaluate training via feedback and performance measures; update materials as needed.
• Manage training schedules, records, and multiple projects.

Skills

Corporate learning

Instructional design

LMS experience

Presentation skills

Communication

Project management

Tools

e-learning authoring tools

Job description

Our firmrepresentsa broad array of clients in class and mass actions, individual arbitrations, and multidistrict litigation matters at the trial and appellate levels in federal and state courts. Serving hundreds of thousands of clients in litigation and arbitration, we have prosecuted high-profile mass tort, antitrust, privacy, product liability, employment, and consumer-rights cases. Our firm also acts as plaintiffs’ counsel in high-stakes public-enforcement actions. Our mission is to achieve exceptional results for our clients, drive innovation in the practice of law, and pursue unparalleled excellence in everything we do.

Purpose

The Training Specialist is responsible for designing and conducting onboarding and training programs that will boost employees’ workplace performance in alliance with Keller Postman’s core values. This individual will work closely with the Training & QA Manager and, under their guidance, assess training needs, design, and deliver curriculum and learning materials for all phases of training from onboarding to continuing professional development.

This is a full-time, in-person position based in our Lake Mary, Florida, office. Compensation for the position includes an annual base salary of $72,000 to $82,000, commensurate with experience, plus the role is eligible for a year-end discretionary bonus and benefits.

Key Responsibilities

• Partner with leaders and subject matter experts to identify performance gaps, define learning goals, and determine when training is the right solution.
• Design training from initial needs assessment through development, delivery, and evaluation. Write measurable learning objectives and align content, practice activities, and assessments with those objectives.
• Develop instructor-led, virtual, and self-paced learning materials, including facilitator guides, presentations, e-learning modules, job aids, simulations, and knowledge checks.
• Apply adult learning principles by building on employees’ experience, using realistic workplace scenarios, allowing time for practice, and providing useful feedback.
• Facilitate interactive sessions for audiences with different roles, experience levels, and learning needs.
• Use learning technology confidently, including learning management systems, e-learning authoring tools, virtual classroom platforms, and multimedia tools. Publish and maintain content, track completions, and use available learning data to identify improvements.
• Help employees and facilitators use learning tools and troubleshoot routine access or delivery issues.
• Evaluate training through feedback, assessments, and relevant performance measures-update materials when findings or business processes change.
• Manage training schedules, records, and multiple projects while keeping materials accurate and current.
• Other duties as assigned.

Required Qualifications

• 2+ years of corporate learning experience
• Experience designing and facilitating workplace training in both live and digital formats.
• Knowledge of and demonstrable ability to apply instructional design methods, adult learning principles, and ways to assess whether learning has transferred to the job.
• Experience using a learning management system and e-learning authoring tools, with the ability to learn new platforms quickly.
• Strong presentation, writing, communication, and project management skills.