Training & Publications Manager — Technical Learning & Docs

GVW Group; Hagerstown (IN); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k) with company match

PTO and holidays

Medical, dental, vision, life and AD&D

Short-term and long-term disability

Job summary

Autocar Truck LLC is seeking a Manager of Training & Publications to lead the development of technical training programs and oversee service documentation across our product portfolio.

The role combines instructional design, technical communications, and publication management to ensure accurate, engaging materials for technicians, operators, dealers and customers. Travel up to 20% is required to support live training and field events.

Qualifications

• Bachelor's degree preferred; equivalent combinations considered.
• Experience developing and delivering technical training for adult learners.
• Experience creating/managing technical documentation and publications.

Responsibilities

• Develop, update and manage digital training programs and webinars for field technicians.
• Create driver and operator training on vehicle operation and safety.
• Develop training materials for new vehicle platforms and product features.
• Deliver live virtual training and webinars to technicians, operators, dealers and customers.
• Travel up to 20% for in-person training and events.
• Evaluate training effectiveness via feedback and assessments.
• Develop testing and certification programs to validate learning outcomes.
• Maintain training schedules, records and attendance documentation.
• Improve content using modern instructional design principles.

Skills

Technical training

Instructional design

Technical writing

Documentation management

LMS

Project management

Presentation & facilitation

Written & verbal comms

Audience simplification

Vendor management

Education

Bachelor's degree in Technical Communications, Engineering, Education, Business, Automotive Technology

Tools

None

Job description

Autocar Truck LLC is seeking a Manager of Training & Publications to lead the development of technical training programs and oversee service documentation across our product portfolio.

The role combines instructional design, technical communications, and publication management to ensure accurate, engaging materials for technicians, operators, dealers and customers. Travel up to 20% is required to support live training and field events.