Heavy Equipment Training & Documentation Lead (Hybrid)

SDLG NORTH AMERICA CORP.; Houston (TX); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Car allowance program

Job summary

SDLG North America is seeking a Technical Training and Documentation Manager to build and manage training programs and reference content for dealer service capabilities.

You will translate technical information and field experience into clear instruction, practical learning activities, and robust reference materials, working with aftermarket leadership, field service, parts, dealers, and R&D.

Qualifications

• Five+ years of relevant heavy equipment experience in service, training, or documentation.
• Ability to explain technical concepts and assess learning.
• Experience creating structured courses and training materials.
• Strong technical writing and editing skills with clear docs.
• Collaborates with service, parts, R&D and dealer teams.
• Hybrid work capability and travel 30-50%.

Responsibilities

• Develop and maintain technical training programs, curricula and assessments.
• Deliver online and hands-on training to dealers and service teams.
• Create and maintain training materials and knowledge library.
• Coordinate content reviews with R&D and ensure accuracy.
• Collaborate with aftermarket leadership to address gaps.

Skills

Heavy equipment

Teaching skills

Technical writing

Course development

Cross-functional collaboration

Tools

LMS platforms

Documentation tools

Online learning tools

Job description

SDLG North America is seeking a Technical Training and Documentation Manager to build and manage training programs and reference content for dealer service capabilities.

You will translate technical information and field experience into clear instruction, practical learning activities, and robust reference materials, working with aftermarket leadership, field service, parts, dealers, and R&D.