Administrative Assistant

Software-Technology,-Inc.-; Clinton (TN); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

The Tennessee Corrections Institute (TCI) seeks an Administrative Assistant for Training to support its training operations in Clinton, TN. This role serves as the primary administrative contact for staff, students, instructors, and visitors, coordinating records, scheduling, and classroom technology.

Key duties include enrollment management, scheduling, documentation, and facilitating training delivery. Strong communication and Microsoft Office skills are essential for success in a dynamic,

Qualifications

• Proven experience in customer service and administrative support.
• Strong proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet deadlines.
• Superior communication and interpersonal skills for collaboration with stakeholders.
• Experience in administrative services in a training environment is advantageous.

Responsabilités

• Provide comprehensive administrative and operational support for training programs, personnel, and facilities to ensure efficient daily operations.
• Serve as primary point of contact for students, instructors, agency personnel, vendors, and visitors; manage calls, inquiries, facility check-ins, and customer service needs.
• Manage student enrollment, registration, course creation, class scheduling, and training records within ACADIS, including system administration, data entry, and user accounts.
• Coordinate training schedules, class rosters, attendance documentation, completion records, and other admin requirements.
• Provide administrative and logistical support for training courses, including classroom preparation, instructional materials, technology setup, instructor assistance, and student accommodation.
• Prepare, distribute, and maintain correspondence, memorandums, training announcements, certificates, reports, spreadsheets, purchase orders, and other administrative documents.
• Maintain accurate electronic records, databases, and filing systems utilizing ACADIS, Microsoft Office applications, SharePoint, Adobe, and organizational network drives.
• Provide technical assistance and troubleshooting for training systems, classroom technology, audiovisual equipment, office equipment, and other electronic platforms.
• Coordinate facility and resource management activities, including supply inventories, purchasing requests, equipment readiness, building maintenance requests, and general facility operations.
• Manage competing administrative priorities, maintain confidentiality and accurate records, coordinate with internal and external stakeholders, and perform additional duties and special projects as assigned.

Connaissances

Customer service

Administrative support

Microsoft Office Suite

Organizational skills

Time management

Communication skills

Outils

ACADIS

SharePoint

Adobe

Description du poste

Job Overview:

Join our dynamic team as an Administrative Assistant for Training and provide comprehensive administrative and operational support for the Tennessee Corrections Institute's training operations and East Tennessee Training Facility located in Clinton, Tennessee. This individual serves as a primary administrative point of contact for staff, students, training participants, instructors, and visitors while coordinating a wide range of training, records, technology, facility, and customer-service functions.

Responsibilities:

• Provide comprehensive administrative and operational support for TCI's training programs, personnel, and facilities to ensure efficient daily operations.
• Serve as a primary point of contact for students, instructors, agency personnel, vendors, and visitors by managing telephone calls, inquiries, facility check-ins, and customer service needs.
• Manage student enrollment, registration, course creation, class scheduling, and training records within ACADIS, including system administration, data entry, and user account assistance.
• Coordinate training schedules, class rosters, attendance documentation, completion records, and other administrative requirements associated with training delivery.
• Provide administrative and logistical support for training courses, including classroom preparation, instructional materials, technology setup, instructor assistance, and student accommodation.
• Prepare, distribute, and maintain correspondence, memorandums, training announcements, certificates, reports, spreadsheets, purchase orders, and other administrative documents.
• Maintain accurate electronic records, databases, and filing systems utilizing ACADIS, Microsoft Office applications, SharePoint, Adobe, and organizational network drives.
• Provide technical assistance and troubleshooting for training systems, classroom technology, audiovisual equipment, office equipment, and other electronic platforms.
• Coordinate facility and resource management activities, including supply inventories, purchasing requests, equipment readiness, building maintenance requests, and general facility operations.
• Manage competing administrative priorities, maintain confidentiality and accurate records, coordinate with internal and external stakeholders, and perform additional duties and special projects as assigned.

Qualifications:

• Proven experience in customer service and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in an adminisitrative services role in a training environment is highly advantageous.