Training or Internship

CETUSA; St. Louis (MO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Housing provided

Job summary

CETUSA offers an internship/trainee program at a 4-star upscale hotel in downtown St. Louis. The program covers front office operations, reservation systems, and guest registration, with training on brand standards and guest service excellence.

Participants must be hospitality or tourism management students or recent graduates within 12 months, fluent in English, and capable of friendly, organized, self-reliant work. Housing is provided for two weeks as part of the program.

Qualifications

• Pursuing hospitality or tourism management degree.
• Recent graduate within 12 months of graduation.

Responsibilities

• Train with all aspects of front office operations, reservation system, and guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promote hotel services
• Advance management skills and supervisory duties

Skills

Fluent English

Customer service

Computer skills

Education

Hospitality or Tourism Management (undergrad/grad)

Job description

Start Date: March 2027
Training Duration: 12 months
Hours: 32-40 hours per week
Compensation:$15.00 per hour
Housing: 2-week temporary stay
Number of Positions Offered: 1

Host Company Description:

The host company is a 4-star, upscale hotel in downtown St. Louis, in the historic Cupples Station district. It is popular because of its prime location near Busch Stadium (home of the St. Louis Cardinals) and within walking distance of the Gateway Arch and Ballpark Village. Participants can explore Forest Park, one of the largest urban parks in the U.S., visit the free St. Louis Zoo, walk along the riverfront, and many other cultural experiences!

Position Description:

• Train with all aspects of front office operations, reservation system, and guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promote hotel services
• Advance management skills and supervisory duties
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR a be recent graduates who begin program within 12 months of the graduation date
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post-secondary academic institution and at least 1 year of prior related work experience in the hospitality or hotel management field acquired outside the United States OR 5+ years of experience in this field.
• Fluent in English (reading, writing, and speaking skills)
• Must be friendly, outgoing, organized, self-reliant, efficient and have computer skills