Training or Internship

CETUSA; New Orleans (LA); On-site; USD 25,000 - 28,000; Full time

Job summary

The CETUSA internship program in New Orleans invites hospitality or tourism management students to train across front office operations, reservations, and guest registration. You will learn hotel and brand guest service standards and how to upsell rooms and services.

Applicants must be advanced English speakers, with a positive attitude and the ability to communicate with clients and hotel associates; internships require enrollment as students or recent graduates within 12 months, while the

Qualifications

• Hospitality or tourism management students or recent graduates within 12 months qualify for the internship/trainee track.
• Advanced English required; strong communication with clients and hotel staff is essential.
• Positive attitude and professional demeanor expected for guest interactions.

Responsibilities

• Train with all aspects of front office operations, reservation system, guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promoting hotel services
• Advance management skills and supervisory duties
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR be recent graduates who begin the program within 12 months of their graduation date
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post-secondary institution and at least 1 year of prior related work experience in hospitality or tourism management field acquired outside the United States OR 5+ years of experience in this field.
• Applicants must speak ADVANCED ENGLISH, have a positive attitude, and the ability to communicate with clients and hotel associates

Skills

Advanced English

Customer service mindset

Education

Hospitality or tourism management student

Recent graduate within 12 months

Job description

Start Date: March 2027
Program Duration: 12 months
Hours: 32-40 hours/week
Compensation: $18.48 per hour
Number of positions offered: 1
Housing: none

Host Company Description:

The host company is a 5-star premier luxury hotel situated on the Mississippi River at the foot of Canal Street, within walking distance of the historic French Quarter, the Warehouse District, and downtown attractions. New Orleans is known for its rich culture, including Cajun dining, historic landmarks, museums, and world-class botanical gardens, zoos, and aquariums!

Position Description:

• Train with all aspects of front office operations, reservation system, guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promoting hotel services
• Advance management skills and supervisory duties
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR be recent graduates who begin the program within 12 months of their graduation date
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post-secondary academic institution and at least 1 year of prior related work experience in the hospitality or tourism management field acquired outside the United States OR 5+ years of experience in this field.
• Applicants must speak ADVANCED ENGLISH, have a positive attitude, and the ability to communicate with clients and hotel associates