Training or Internship

CETUSA; Louisville (KY); Hybrid; USD 21,000 - 23,000; Full time

Job summary

CETUSA is hosting an internship/trainee program at a stylish boutique hotel in Louisville, Kentucky. The program runs Oct-Dec 2026 with a 12-month duration, 32-40 hours per week, and compensation of $15.00-$17.00 per hour. Housing includes a 2-week temporary stay for new entrants.

You will train across front office operations, reservations, guest registration, and learn service standards while developing upselling skills and management capabilities.

Qualifications

• Front office operations, reservations and guest registration training.
• Learn hotel and brand guest service standards.
• Learn upselling guest rooms and promoting hotel services.
• Advance management and supervisory skills.
• Fluent in English (reading, writing and speaking).

Responsibilities

• Train with front office operations, reservation system, and guest registration processes.
• Learn hotel and brand guest service standards.
• Learn how to upsell guest rooms and promote hotel services.
• Advance management skills and supervisory duties.

Skills

Fluent English

Customer service

Computer skills

Education

Hospitality/Tourism Management

Tools

Reservation system

Job description

Start Date: October-December 2026
Training Duration: 12 months
Hours: 32-40 hours per week
Compensation:$15.00-$17.00 per hour
Housing: 2-week temporary stay
Number of Positions Offered: 1

Host Company Description:

This host company is a stylish boutique hotel located in the historic Whiskey Row. It blends modern amenities with a rich sense of local heritage, and features beautifully designed rooms that reflect the city’s bourbon culture. The on-site restaurant and bar offer a curated selection of local spirits and a rooftop terrace with views of the city skyline.

Position Description:

• Train with all aspects of front office operations, reservation system, and guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promote hotel services
• Advance management skills and supervisory duties
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR a be recent graduates who begin program within 12 months of the graduation date
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post-secondary academic institution and at least 1 year of prior related work experience in the Hospitality/Tourism Management field acquired outside the United States OR 5+ years of experience in this field.
• Fluent in English (reading, writing, and speaking skills)
• Must be friendly, outgoing, organized, self-reliant, efficient and have computer skills