Training & Onboarding Coordinator - Bilingual (Spanish)

SERENITY HOME HEALTH CARE; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Serenity Home Health Care in Chicago is seeking a Training and Onboarding Coordinator to manage the intake process and coordinate training for caregivers and applicants. You will schedule interviews, conduct onboarding, and ensure compliance documentation is completed accurately.

The role emphasizes excellent customer service, organization, and bilingual Spanish communication to support our diverse client base. Prolonged desk work and computer use are required.

Qualifications

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Must be bilingual Spanish (read, speak and write).

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Skills

Customer service

Organization

Bilingual Spanish

Education

High school diploma

Caregiverlist training certificate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Chicago, IL, US

3 days ago Requisition ID: 1054

Salary Range: $20.00 To $22.00 Hourly

Training and Onboarding Coordinator - (Bilingual Spanish)

Job Summary

Responsible for contacting interested applicants/caregivers, detailing our hiring process, scheduling interview and training appointments. Executing training and onboarding processes. Contacts caregivers concerning compulsory compliance certifications and/or re-certifications. Highly organized and detail oriented. Has excellent interpersonal skills, with a strong aptitude for great customer service.

Responsibilities

• Welcomes Individuals, clients, applicants, and caregivers to the company.
• Trains and completes all admissions, paperwork and enters it digitally.
• Schedules appointments for consultations and Intake procedures.
• Answers phone and email inquiries.
• Addresses any clients, applicants, caregiver complaints or concerns professionally
• Performs clerical work, such as filing, copying, or faxing.
• Participates in the distribution of bi-weekly checks
• Complies with the regulations and policies of the company.
• Perform other job-related duties as assigned.

Required Skills/Abilities

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Must be Bilingual Spanish (read, speak and write)

Education and Experience

• High school diploma or equivalent.
• 24hrs Online Caregiverlist training certificate
• Past experience in intake or medical office administration.

Physical Requirement

• Prolonged period of sitting at a desk and working on a computer