Training Lead - Medicaid Waivers & Staff Development

The Resource Exchange; Colorado Springs (CO); Hybrid; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Flexible work environment

Paid time off

Public student loan forgiveness

Volunteer opportunities

Growth & development

Job summary

The Resource Exchange in Colorado Springs is seeking a TRE Training Coordinator to lead training for CMA Case Managers. You will mentor staff, design onboarding, and ensure compliance with Medicaid Waivers and state guidelines.

This hybrid role emphasizes hands-on coaching, collaboration with the Learning and Staff Development team, and updating training tools. Experience in case management or Medicaid Waiver coordination and a Bachelor's degree are preferred.

Qualifications

• Bachelor’s degree or equivalent experience in Human Services, Case Management, Social Work, or related field.
• Experience in training or mentoring staff is preferred.
• Strong knowledge of Medicaid Waivers and state plan benefits is required.

Responsibilities

• Provide mentorship and technical support to CMA Case Managers.
• Lead onboarding, shadowing, and training experiences to meet performance expectations.
• Train on Medicaid Waivers (CES, CHRP, CHCBS, SLS, DD, EBD, State Plan services).
• Collaborate with Training Specialists to design a comprehensive training program.
• Stay current with HCPF policies and TRE standards.

Skills

Training/coaching

Communication

Collaboration

Leadership

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft 365

Care/Case Management systems (CCM, Bridge)

Job description

The Resource Exchange in Colorado Springs is seeking a TRE Training Coordinator to lead training for CMA Case Managers. You will mentor staff, design onboarding, and ensure compliance with Medicaid Waivers and state guidelines.

This hybrid role emphasizes hands-on coaching, collaboration with the Learning and Staff Development team, and updating training tools. Experience in case management or Medicaid Waiver coordination and a Bachelor's degree are preferred.