Remote Medicaid Team Lead - Lead, Train & Deliver Results

Eldercare Resource Planning, LLC; Texas; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid time off for federal U.S. federal

Health insurance stipend

Company-provided work computer and set

Career path to Certified Medicaid_Pl​“

Leadership training and mentorship

Job summary

Eldercare Resource Planning, LLC is seeking a Medicaid Team Lead to supervise a small team of Eligibility & Application Support Specialists and Administrative Assistants. The role focuses on high-performance teamwork, quality, and achieving monthly submission and closure goals.

The ideal candidate has strong leadership experience, knowledge of Medicaid LTC eligibility rules, and experience training staff. The position is fully remote, with a Texas-based employer, and requires proactive client

Qualifications

• Minimum 3 years in a supervisory role with people management experience.
• Experience with managing and training direct reports.
• Working knowledge of long term Medicaid, including processing applications and eligibility rules.
• Strong planning and organizational skills.
• English fluency and professional written and verbal communication.
• Proficient with Google Suite and PDF editors.
• Experience with CRM or similar project management database.

Responsibilities

• Directly oversee a team of 3-4 people including interviewing and hiring for replacements.
• Mentor and develop employees through training and coaching.
• Oversee client caseload and ensure timely submissions and closures.
• Lead monthly/quarterly/annual performance reviews with staff and escalate when needed.
• Collaborate with Director on staffing and workload planning.
• Conduct regular staff meetings to align on policy changes and process improvements.
• Protect client data per company security policies.

Skills

Team leadership

People management

Performance reviews

Customer service

Google Sheets

CRM

Remote work tools

Strategic thinking

Communication

Hiring & interviewing

Education

High School Diploma

Tools

Google Docs

Adobe Acrobat

CRM database

Job description

Eldercare Resource Planning, LLC is seeking a Medicaid Team Lead to supervise a small team of Eligibility & Application Support Specialists and Administrative Assistants. The role focuses on high-performance teamwork, quality, and achieving monthly submission and closure goals.

The ideal candidate has strong leadership experience, knowledge of Medicaid LTC eligibility rules, and experience training staff. The position is fully remote, with a Texas-based employer, and requires proactive client