Financial Counseling Team Lead

R1-Rc; Wichita (KS); On-site; USD 58,000 - 73,000; Full time

Job summary

R1 RCM Inc. is seeking a Training and Staffing Lead within its US-based Financial Counseling team in Kansas. The role emphasizes onboarding new associates, developing training materials, and mentoring staff to meet performance targets.

The position involves coordinating team meetings, monitoring metrics, staffing coverage, and guiding associates on Medicaid eligibility processes. A Bachelor’s degree and at least 3 years' experience are required.

Qualifications

• Bachelor's degree or equivalent experience; admission of equivalent experience.
• Minimum 3 years of experience, including at least 1 year in a management role.
• Licenses and certifications not specified.

Responsibilities

• Support training and onboarding activities of new associates.
• Lead regular 1:1 meetings with associates to progress initiatives and provide mentorship.
• Develop content for and lead daily/weekly team meetings reviewing financial counseling metrics.
• Monitor and report on employee responsibilities, shift schedules, and leave coverages.
• Research Medicaid and other Funding Source eligibility, enrollment, and documentation requirements.

Education

Bachelor's - Equivalent experience will be considered in lieu of a degree

Job description

R1 RCM Inc. is seeking a Training and Staffing Lead within its US-based Financial Counseling team in Kansas. The role emphasizes onboarding new associates, developing training materials, and mentoring staff to meet performance targets.

The position involves coordinating team meetings, monitoring metrics, staffing coverage, and guiding associates on Medicaid eligibility processes. A Bachelor’s degree and at least 3 years' experience are required.