Training Coordinator / Event Logistics

ManpowerGroup Global, Inc.; Washington (District of Columbia); Hybrid; USD 28,000 - 30,000; Full time

Job summary

ManpowerGroup's Experis unit seeks a Training Coordinator in Washington, DC, with hybrid duties and onsite presence as required. You will plan, coordinate, and administer instructor-led and online training programs, handling logistics, registration, and participant experience.

The role requires strong organization, attention to detail, customer service, and the ability to manage multiple events. Competitive hourly rate of $20–$22 and a contract arrangement through Experis.

Qualifications

• Bachelor’s degree required; administrative/event management experience is a plus.
• Proficiency in Microsoft Office Suite; Excel for reporting is essential.
• Strong customer service, organization, and communication skills.

Responsibilities

• Plan, schedule, and coordinate training events (in-person, virtual, and hybrid).
• Manage venue logistics, technology setup, materials, and vendors.
• Oversee registration lifecycle and data accuracy in systems.
• Communicate confirmations, reminders, and follow-ups to participants.
• Track attendance, completion, and training metrics.
• Identify process improvements and support tool adoption.

Skills

Customer service

Communication

Time management

Attention to detail

Organization

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

PowerPoint

Workday Learning

Job description

Position: Training Coordinator
Location: Washington, DC (metro accessible)
Hybrid:***This role is hybridrequiring the selected candidate to be LOCALwith onsite presence required depending on event schedules - estimating 60% to be virtual***
$20-22/hour
Position Type
Experis contractual, hybrid position as a Training Coordinator, supporting the organization’s leadership, professional, and technology training programs. Reports to the on-site Experis Training Manager.
Position Summary
The Training Coordinator manages the planning, coordination, and administration of training programs and events, including instructor- led and online formats. This role oversees logistics, registration, and participant experience while supporting data management, reporting, and program metrics. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Candidates must be adaptable and able to pivot professionally as training programs and processes evolve.

Candidates must be adaptable and able to pivot professionally as training programs and processes evolve.

Key Responsibilities

Event Coordination & Logistics

• Plan, schedule, and coordinate training events (in-person, virtual, and hybrid)
• Manage venue logistics, technology setup, materials, and vendor coordination
• Develop and maintain event timelines, checklists, and communication plans
• Coordinate with instructors, facilitators, and internal stakeholders
• Monitor event execution and resolve issues in real time
• Support instructors with waitlists, attendance reconciliation, and course material preparation

Registration & Enrollment Management

• Oversee the full registration lifecycle from enrollment through completion
• Manage training registration systems and ensure data accuracy
• Process participant registrations, waitlists, cancellations, and transfers
• Communicate confirmations, reminders, and follow-ups to participants
• Maintain participant records in compliance with organizational policies

Customer Service & Communication

• Serve as the primary point of contact for participants and stakeholders
• Respond to inquiries regarding course offerings, schedules, and requirements
• Provide clear and timely communication before, during, and after events
• Support participant experience and troubleshoot registration or access issues
• Collect course evaluations and feedback for program improvement

Data Management & Reporting

• Track attendance, completion records, and training metrics
• Generate reports on enrollment, participation, and outcomes
• Maintain accurate LMS records and decision-making documentation
• Support audits and compliance requirements as needed
• Support analysis of training data in Excel, including pivot tables, queries, and reporting dashboards if needed

Process Improvement

• Identify opportunities to streamline registration, event processes, and reporting
• Recommend and implement improvements to systems and workflows
• Support the adoption of new tools, technologies, automation, and AI solutions

Required Qualifications

• Bachelor’s degree requiredwith equivalent experience in administration, event management, education, or a related field being a PLUS.
• Proficiency in Microsoft Office Suite(Word & Excel required;PowerPoint is a PLUS) with experience using Excel for reporting and data management also being a PLUS
• Strong Customer Service Skills - ability to work with diverse stakeholdersat varying levels
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment, with effective planning and follow-through
• Exceptional time management skills, with the ability to work independently, manage scheduling conflicts, and balance competing priorities and deadlines
• Strong written and verbal communication skills, including clear, concise English composition and grammar

Preferred

• Experience working in an interactive Learning Management System (LMS)
• Specifically, Workday Learning experience within an LMS environment
• Background in training, education, or professional development
• 2-4+ years supporting training programs, event coordination, and registration operations, including managing multiple events in a professional environment
• Experience coordinating training programs in diverse or multicultural environments
• Familiarity with process improvement initiatives or streamlining workflows
• Adaptable and comfortable with change, with a willingness to adopt new technologies, improve processes, and leverage automation and AI to enhance efficiency
• Proficiency in Microsoft Excel, including the ability to analyze and manage large datasets, create pivot tables, perform lookups, and generate reports; experience with dashboards, data visualization, Power Query, or basic automation is a plus

Key Competencies

• Attention to detail and accuracy
• Customer Service oriented
• Problem-solving and adaptability
• Time management and prioritization
• Collaboration and stakeholder engagement

Work Environment

• Hybrid role with onsite presence required depending on event schedules
• Core hours: Monday to Friday, 8:30 AM - 5:30 PM, with a 1-hour lunch break
• Flexible scheduling may be needed to support live training events

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis is a global leader in technology services and part of the ManpowerGroup family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought‑after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.