Delivery Operations Representative

Experis-US; Madison (WI); Remote; USD 48,000 - 55,000; Full time

Job summary

ManpowerGroup, a global leader in workforce solutions, is seeking a Delivery Operations Representative (remote) to support instructor sourcing, onboarding, and program readiness for growing technical training initiatives.

The role requires strong organizational skills, clear communication, and the ability to manage multiple workstreams across cross-functional teams. Compensation ranges from $35 to $40 per hour on W2, with opportunities for extension based on performance and program needs.

Qualifications

• College degree required.
• Ability to manage multiple priorities and deliver on time.
• Experience coordinating cross-functional stakeholders with sound judgment.
• Clear communication and a proactive mindset.

Responsibilities

• Source, identify, and engage qualified instructors across technical disciplines.
• Lead end-to-end project management for instructor workstreams from scope to timelines.
• Collaborate with Product, Sales, and training leads to align priorities and communications.
• Assist with candidate evaluation, interviewing and assessments, and identification of qualified candidates.
• Manage instructor onboarding and operational readiness, including documentation and contracting coordination.

Skills

Organizational skills

Communication

Cross-functional collaboration

Project management

Sourcing and recruitment support

Education

College/university degree

Job description

Job Title: Delivery Operations Representative

Location: Remote

Pay Range: $$35-40/hr on W2

Our client, a technical training and delivery organization, is seeking a Delivery Operations Representative to join their team. As a Delivery Operations Representative, you will be part of the Delivery Operations team supporting instructor sourcing, recruitment, onboarding, and operational readiness for growing technical training programs. The ideal candidate will have strong organizational skills, clear communication, and a proactive, results-driven mindset that will align successfully in the organization.

What's the Job?

• Identify, source, and engage highly qualified contract instructors across technical disciplines such as cloud computing, cybersecurity, data science, AI, and software engineering.
• Lead end-to-end project management for instructor-related workstreams, including defining scope, establishing timelines, coordinating resources, tracking milestones, and ensuring deliverables are completed on time and within scope.
• Collaborate with cross-functional stakeholders (including Product, Sales, and training leads) to understand business needs, align priorities, communicate updates, and support successful program launches and ongoing operations.
• Support candidate evaluation and selection by partnering with hiring managers and subject-matter experts to define instructor qualifications, coordinate interviews and technical assessments, and identify qualified candidates.
• Manage instructor onboarding and operational readiness, including documentation, credential verification, contracting coordination, scheduling, and ensuring instructors are prepared to support training programs.

What's Needed?

• College/university degree (required).
• Strong organizational skills and results-driven execution, with the ability to manage multiple priorities and deliver outcomes on time and within scope.
• Experience managing complex workstreams and coordinating cross-functional stakeholders, with sound judgment and strong attention to detail.
• Clear communication skills and the ability to translate priorities into actionable plans.
• Proactive mindset and experience supporting sourcing, recruitment, project management, or operations (at least 2 years preferred; junior candidates may be considered if they have the relevant skills and background).

What's in it for me?

• Opportunity to support the growth of technical training programs by building and maintaining a pipeline of qualified contract instructor talent.
• Role focused on operational excellence, process improvement, and scalable solutions that increase efficiency and accuracy.
• Chance to coordinate end-to-end work from instructor sourcing through onboarding and program readiness.
• Collaborative environment working with cross-functional teams to align priorities and support program delivery.
• Potential for extension based on background and experience.

We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.