Training Coordinator

Xcel Energy Services Inc; Minneapolis (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Pension

401(k) plan

Paid time off (PTO)

Holidays

Tuition reimbursement

Job summary

Xcel Energy is seeking a Training Programs Coordinator to oversee end-to-end management of company training initiatives, from scheduling to record keeping. You will liaise with instructors, managers, and oversight committees to ensure programs run smoothly and meet regulatory requirements.

The role involves maintaining student records, auditing for compliance, and reporting on metrics. Strong communication and project management skills are essential in a matrixed organization.

Qualifications

• High School diploma or equivalent.
• Five years of administrative support experience.
• Experience in the utility industry preferred.
• Knowledge of apprenticeship program operations and policies preferred.
• Demonstrated written and verbal communication skills.
• Proficient in Microsoft Office; LMS experience required.

Responsibilities

• Coordinate the annual scheduling of customer programs with input from instructors and business.
• Interface with Training organization, customer and learning software systems to track progress against curriculums and reporting on key metrics.
• Create and refine efficient program management efforts.
• Record, track, and maintain student records across multiyear programs for career development and internal mobility for front line workers.
• Conduct audits to ensure accuracy in regulatory compliance.
• Provide consistent reporting to students, instructors, oversight committees and external regulatory agencies.
• Manage curriculum and content to support various training programs.
• Coordinate event logistics for instructor-led training: room reservations, agendas, meals, AV, materials, transportation.

Skills

Administrative support

Record keeping

Microsoft Office

LMS

Project management

Cross functional teams

Regulatory compliance

Data reporting

Education

High School diploma

Tools

Learning Management System

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Position Summary

Coordinate and maintain company training programs. Act as a liaison among students, managers, technical instructors, and oversight committees. Respond to requests about programs to outside agencies. Oversee aspects of programs and responsible for the end‑to‑end management of the training from scheduling through record keeping.

Essential Responsibilities

• Coordinate the annual scheduling of customer programs with input from the instructors and business.
• Interface with Training organization, customer and learning software systems to track progress against curriculums and reporting on key metrics.
• Create and refine efficient program management efforts.
• Record, track, and maintain student records throughout multiyear training program(s) that supports end to end career development and internal mobility for front line technical workers.
• Conduct audits to ensure accuracy in regulatory compliance.
• Provide consistent and readable reporting to students, instructors, internal oversight committees and external regulatory agencies.
• Audits can impact wage agreements, advancements, suspensions, holds and potentially union agreements.
• Comply with all Legal Hold Notices from the General Counsel.
• Manage curriculum and content to support various training programs.
• Perform content management including tracking material accuracy, updating training assets, scheduling and tracking review cycles, storing in common locations, naming conventions, maintain ISD framework for regulatory review and implementation.
• Keep Xcel Energy in compliance with regulatory requirements to include but not limited to NRC, OSHA, NFPA, Union.
• Coordinate event coordination for all aspects of instructor‑led training experience: working with technical instructors, room reservations and set up, daily agendas, F&B, AV support, training materials, transportation, building access, parking.
• Provide students a positive training experience.

Minimum Requirements

• High School diploma or equivalent.
• Five years' experience in administrative support services.
• Previous experience in the utility industry is preferred.
• Knowledge of apprenticeship program operations and policies is preferred.
• Demonstrated written and verbal communication skills.
• Demonstrated knowledge of Microsoft Office products.
• Previous experience with a Learning Management System (LMS).
• Ability to work with cross functional teams in a matrixed org.
• Strong focus on continuous improvement.
• Demonstrated project management experience preferred.

Non-Bargaining

The anticipated starting base pay for this position is: $25.60 to $35.86 per hour

This position is eligible for the following benefits:

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need.

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At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve.

Together, we can provide carbon‑free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.