Associate Engagement Manager

Xcel Energy Services Inc; Minneapolis (MN); On-site; USD 85,000 - 121,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

PTO

Job summary

Xcel Energy is seeking an Associate Engagement Manager to lead development, deployment, and maintenance of the One Xcel Energy Way Operating System within the assigned business area. You will coach and influence diverse teams, guiding improvements through PDCA/A3 methods.

You will manage relationships with leadership, shared services, and teams while reporting progress and outcomes. Strong change and project management skills are essential for success.

Qualifications

• Bachelor's degree or equivalent combination of education and experience with at least 5 years related business experience.
• Change management and/or program/project management experience.
• Ability to build relationships and effectively communicate to a variety of audiences and analyze ambiguous/complex business scenarios.

Responsibilities

• Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization.
• Drive the use of rally rooms and operating boards to standardize work.
• Provide process expertise and analysis through coaching and facilitation of teams.

Skills

Leadership

Change management

Communication

Cross-functional teamwork

Influence others

Relationship building

Problem solving

Adapt to change

Education

Bachelor's degree

Job description

Associate Engagement Manager Position Summary

Key enterprise position leading the development, deployment, and maintenance of the One Xcel Energy Way Operating System within assigned business area and support functions. Responsible for coaching others through analyzing, defining, and implementing technical and process solutions.

Essential Responsibilities

Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization. Drive the use of rally rooms and operating boards to standardize work. Utilize PDCA/A3 to drive continuous improvement based on business area goals cascaded down through the organization. Responsible for providing process expertise and analysis on issues through coaching and facilitation of teams. Act as a key liaison between the business area leadership, shared services, and One Way office. Communicate and report out on the status of business area improvements. Establish effective, collaborative working relationships with front line through senior leadership to maximize project efficiency, responsiveness, and resource allocation. Lead business area continuous improvement projects utilizing continuous improvement methodology to deliver substantial improvements in identified areas. Support process level metrics and influence accountability across process streams by supporting use of tools such as rally rooms, continuous improvement projects. Provide financial management of projects including budgeting, forecasting, actuals tracking, and savings implications.

Minimum Requirements

Bachelor's degree or equivalent combination of education and experience with at least 5 years related business experience. Change management and/or program/project management experience. Ability to build relationships and effectively communicate to a variety of audiences and analyze ambiguous/complex business scenarios. Demonstrated ability to lead and influence others. Ability to adapt to change quickly and work within a diverse, cross‑functional team environment. Understanding of core business processes/industry trends with ability to interpret and react to ongoing changes.

Preferred Requirements

Gas and/or Electric Utility Industry experience. MBA, Industrial Engineering, or other related certification. Business process management skillset including Six Sigma/Continuous Improvement Toolsets, and data management skillsets. Internal/External consulting experience facilitating improvement and transformation initiatives.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at [e-mail].

Non‑Bargaining

The anticipated starting base pay for this position is: $84,900.00 to $120,500.00 per year

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited‑Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short‑term disability (STD)
• Long‑term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age‑identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

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ACCESSIBILITY STATEMENT

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You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon‑free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.