Training & Change Communications Specialist

Automatic Data Processing, Inc.; Little Rock (AR); On-site; USD 42,000 - 66,000; Full time

Job summary

The Training & Communications Specialist role at Automatic Data Processing, Inc. in Little Rock, AR designs and delivers training and communications that support business goals, processes, and organizational change.

As a subject matter expert, you partner with internal teams, clients, and stakeholders to identify learning needs, develop learning solutions, and drive audience engagement. You create training materials, eLearning content, and communication resources, and facilitate instructor-led

Qualifications

• Knowledge of training design, development, and delivery concepts.
• Experience creating eLearning content and learning materials.
• Proven ability to coordinate multiple training events in a corporate setting.

Responsibilities

• Design and facilitate training programs for customers to educate them on programs and processes.
• Create and maintain eLearning courses and digital resources to support objectives and adoption.
• Map out training plans and schedules.
• Conduct needs assessments and identify knowledge gaps to address.
• Market training opportunities and provide essential information to audiences.
• Improve training effectiveness with new approaches and responsive support.
• Stay updated as a subject matter expert on program updates and processes.

Skills

Communication

Time management

Interpersonal

Initiative

Detail oriented

Accountability

Reliability

Ethical / Integrity

Safety and Security

Education

GED

Bachelor’s degree in business or training

Tools

Salesforce

Adobe

Excel

Outlook

Word

PowerPoint

LMS

Job description

The Training & Communications Specialist role at Automatic Data Processing, Inc. in Little Rock, AR designs and delivers training and communications that support business goals, processes, and organizational change.

As a subject matter expert, you partner with internal teams, clients, and stakeholders to identify learning needs, develop learning solutions, and drive audience engagement. You create training materials, eLearning content, and communication resources, and facilitate instructor-led