Training and Support Specialist

Behavioral-Health-Solutions-of-South-Texas; Pharr (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

EAP

PTO

401(k) Retirement Plan

Growth opportunities

Job summary

Behavioral Health Solutions of South Texas is seeking a Training and Support Specialist to plan, coordinate, deliver, and evaluate employee learning initiatives. You will work with the Human Resources Director to ensure onboarding and training programs are well planned, delivered, and continuously improved.

The role requires bilingual English/Spanish communication, strong organizational skills, and experience in training or HR.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience in training, learning and development, or HR is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Assess training needs via surveys, interviews, and leadership input.
• Coordinate and facilitate training sessions, onboarding, and events.
• Manage logistics: scheduling, rooms, tech, materials, and presenters.
• Develop training materials and job aids.
• Deliver engaging training using varied methods.
• Maintain training records and certifications.
• Evaluate training effectiveness and suggest improvements.
• Stay current with learning and development trends.
• Provide HR project support and administrative duties.

Skills

Bilingual English/Spanish

Excellent communication

Organizational skills

MS Office & LMS

Education

Bachelor's degree

Tools

Microsoft Office

LMS

Job description

Behavioral Health Solutions of South Texas is seeking a motivated and organizedTraining and Support Specialist to support the planning, coordination, delivery, and evaluation of employee and community learning and development initiatives. This role is ideal for someone who enjoys creating engaging learning experiences, collaborating with teams, and helping employees develop the knowledge and skills needed to succeed. The Training & Support Specialist will work closely with the Human Resources Director to ensure training and onboarding programs are effectively planned, delivered, and continuously improved.

Key Responsibilities

• Assess organizational training and professional development needs through surveys, interviews, focus groups, and collaboration with leadership.
• Coordinate and facilitate training sessions, workshops, orientations, onboarding sessions, and other learning events.
• Manage training logistics, including scheduling, participant communication, room setup, technology, instructional materials, and presenter support.
• Develop, update, or source training manuals, job aids, guides, presentations, and other learning resources.
• Deliver engaging training using a variety of instructional methods, including instructor-led training, group discussions, demonstrations, simulations, videos, and interactive activities.
• Maintain accurate training records, attendance, certifications, assessments, evaluations, and retraining requirements.
• Measure and evaluate training effectiveness through assessments, surveys, participant feedback, and performance metrics, making recommendations for continuous improvement.
• Stay current on best practices and emerging trends in learning and development, instructional design, and adult learning.
• Assist with employee equipment assignments, inventory tracking, and related documentation.
• Conduct research, collect and analyze data, and prepare reports to support Human Resources initiatives.
• Provide administrative and operational support for Human Resources projects and perform other duties as assigned.

Qualifications

• Bachelor's degree in Social and Behavioral Sciences, Public Health, Business Administration, Human Resources, Education, or a related field.
• One to two years of experience in training, learning and development, human resources, or a related field.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to develop, coordinate, and deliver effective training programs for diverse audiences.Proficiency with Microsoft Office and the ability to learn learning management systems (LMS) and other training technologies.
• Bilingual in English and Spanish is required.
• Valid Texas driver's license, current automobile liability insurance, and reliable transportation.

Behavioral Health Solutions of South Texas offers a comprehensive benefits package that includes:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Opportunities for professional growth and development

Pay: $36,000

Join a mission-driven organization dedicated to strengthening behavioral wellness and making a lasting impact in the communities we serve. We encourage individuals who are passionate about employee development, continuous learning, and community well-being to apply.