- Support client electronic health record (EHR) implementation
- Facilitate learning activities including classroom instruction, computer-based training, scenario-based practice, and hands‑on coaching
- Support end users in learning and effectively using new EHR systems
- Provide ongoing support and guidance throughout the training lifecycle
- Facilitate client training strategy at assigned sites through virtual training sessions at hospitals and clinicals
- Collaborate with cross‑pillar workstreams
- Document successful completion of technical and functional user training
- Attend and/or lead meetings with stakeholders at multiple levels
- Attend internal and external meetings
Requirements
- Must be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse
- US Citizenship required; no sponsorship available
- Bachelor's Degree; FOUR (4) years of additional professional experience in lieu of Bachelor's
- Minimum of THREE (3) years of training experience
- Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user
- Knowledge of Microsoft Office Products and related applications
- Ability to identify and address client needs
- Ability to prepare concise, accurate documents
- Organized, self-motivated, and able to multitask in a fast-paced, dynamic environment
- Ability to excel independently and as a team member
- Excellent written and verbal communication skills, including ability to present to executive leadership
- Ability to manage deadlines and recurring deliverables
- Quiet workspace to deliver learning with supporting IT accessories, including access to a cellphone
- Access to a working cellphone required during onsite activities
Core Competencies
Demonstrates expertise in EHR implementation and training, with a strong focus on facilitating learning activities and providing ongoing support to end users. Proficient in managing client needs and delivering effective training strategies in dynamic environments.
Highest-signal resume keywords
- EHR Implementation Support
- Oracle Health/Cerner Experience
- Training Experience
- Excellent Communication Skills
- Public Trust Certification
ATS Optimization Keywords
Hard Skills
- EHR Implementation
- Training Development
- Documentation Skills
- Client Needs Assessment
- Microsoft Office Proficiency
Soft Skills
- Organized
- Self‑Motivated
- Multitasking
- Team Collaboration
- Presentation Skills
Certifications & Qualifications
- Public Trust Certification
Industry Keywords
- Healthcare
- Clinical Training
- Cross‑Pillar Collaboration
- Virtual Training Sessions
- Stakeholder Engagement