Training Analyst / Client Manager

Pioneering Evolution; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

10 paid holidays

Medical insurance

Vision insurance

Legal assistance

Life insurance

Long/Short-term disability insurance

Job summary

Pioneering Evolution is seeking a Training Analyst / Client Manager in Arlington, VA to develop, update, and deliver training materials for a customer software project. The role requires coordinating with stakeholders and delivering effective training sessions, either in person or online.

The ideal candidate has 5–10 years in curriculum development and instructional experience, with a Bachelor’s degree or equivalent. Security clearance is a plus and a comprehensive benefits package is offered.

Qualifications

• 5-10 years of experience in Curriculum Development.
• 5-10 years of experience as Training Instructor.
• Bachelor’s Degree (or equivalent experience).

Responsibilities

• Develop, update, and deliver training materials for a customer software project.
• Conduct User Acceptance Testing (UAT) of new software features and upgrades.
• Create and maintain user manuals and Quick Reference Guides.
• Deliver training sessions in person or virtually.
• Coordinate deliverables with stakeholders to meet training objectives.

Skills

Curriculum development

Agile ceremonies

Quality assurance

Training needs analysis

Project coordination

Stakeholder collaboration

Training material development

User Acceptance Testing

Training delivery

Technical consulting

Security clearance

Education

Bachelor’s Degree (or equivalent experience)

Tools

Jira Software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Training Analyst / Client Manager

Full Time Arlington, VA, US

15 days ago Requisition ID: 1030

Salary Range: $90,000.00 To $120,000.00 Annually

POSITION DESCRIPTION:
Pioneering Evolution is seeking an experienced Training Analyst / Client Manager who will develop, update, and deliver all required training material in support of a customer software project.

The ideal candidate will possess:

• Advanced knowledge of curriculum development processes.
• Strong knowledge and understanding of Agile software development processes.
• Strong attention to detail and ability toconduct quality assurance testing to ensure all developed software functions properly andfulfillcustomerrequirements and expectations.
• Strong capability to analyze training requirements, trends, and program impacts.
• Advanced ability to coordinate and recommend optimal courses of action to meet program training objectives, leveraging organization, time-management, and decision-making skills.
• Strong ability to plan, coordinate deliverables with stakeholders using collaboration, interpersonal, and engagement skills.
• Ability to develop and update software user manual, Quick Reference Guides, and other training materials to ensure required release updates are included, accurate, and current.
• Ability to conduct routine User Acceptance Testing (UAT) of new software features and/or technical upgrades/updates as required.
• Ability to troubleshoot complex front-end software interdependencies from the user perspective.
• Ability to provide one-on-one, side by side assistance to software users during scheduled user help sessions and on short notice of customer demand.
• Ability to deliver group-paced instruction of training material in person or in a virtual setting.
• Ability to develop and deliver all required training presentations to the client in accordance with established due dates.
• Ability to support project meetings with stakeholders while performing as a technical consultant.
• Secret Security Clearance or the ability to obtain one.

REQUIRED EXPERIENCE:

• 5-10 years of experience in Curriculum Development
• 5-10 years of experience as Training Instructor
• Bachelor’s Degree (or equivalent experience)

REQUIRED SKILLS AND CERTIFICATIONS:

• Expert knowledge of Microsoft Office Suite products.
• Knowledge of Jira Software Management application.
• Understanding Planning, Budgeting, and Execution Process (PPBE).
• Familiarity with Agile Software development and ability to support Project Manager by leading Agile ceremonies.

WHO WE ARE AND WHAT WE OFFER:
In addition to competitive salaries and opportunities for professional development and advancement, our employees enjoy a comprehensive range of benefits. To keep pace with the changing needs of our employees, we continually evaluate benefit plans. Current benefits include:

• Paid time off
• 10 paid holidays
• Medical insurance
• Vision insurance
• Legal assistance
• Company-paid life insurance and AD&D
• Company-paid long term and short-term disability insurance