Trainer II, EPIC

Jobtailor; Commerce (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking an experienced trainer for AltaMed systems and applications. You will train clinicians and staff on Epic and other core software, keeping curricula current with upgrades and supporting go-live efforts.

Responsibilities include developing materials, leading task forces, and providing onsite support across clinics, with a strong focus on adult learning principles and stakeholder collaboration.

Qualifications

• Minimum of 3 years of progressive EHR implementation experience in a large healthcare org.
• Minimum of 2 years in performance improvement or program management.
• Experience supporting EPIC training and certification programs.
• EPIC credentialed in at least 3 applications.
• 2+ years of technical training with Epic to clinical staff.
• 2+ years in education, organizational development, or training roles.
• Experience maintaining relationships with internal personnel and stakeholders.
• Experience supporting EPIC training at go-live milestones.
• Healthcare environment experience with clinical and business system apps, training.
• Cross-functional coordination or program/project management preferred.
• Experience in instruction at traditional or adult education levels preferred.

Responsibilities

• Train end users on AltaMed technical and clinical systems and applications.
• Validate and train workflows for AltaMed staff on new or updated core software products.
• Train staff using standardized training materials.
• Work with the PT on special projects or assignments.
• Keep curriculum current with software upgrades and builds.
• Serve as a primary credentialed trainer during clinical system implementations.
• Complete assigned tasks within the implementation project scope.
• Support end users one-to-one in clinics or other healthcare environments.
• Assist with Tip Sheet development.
• Lead designated task forces: strategy outlines, delegation, milestones, and lessons learned.
• Serve as rounding lead over a territory of clinics or one clinic for onsite support.

Skills

EPIC Credentialed Trainer

Electronic Health Records

Project Management

Technical Training

Learning Management System

Curriculum Development

Education

Bachelor's degree (preferred)

Tools

Windows

Word

Excel

PowerPoint

Visio

Project

SharePoint

Job description

• Train end users on AltaMed technical and clinical systems and applications, including Ambulatory Electronic Health Records, Managed Care Referral System, CRM, Interactive Intelligence, and other technical systems
• Validate and train workflows for AltaMed staff on new or updated core software products for varied audiences
• Train staff using standardized training materials
• Work with the PT on special projects or assignments
• Keep curriculum current with software upgrades and builds
• Serve as a primary credentialed trainer during clinical system implementations under the guidance of the PT and Training Manager
• Complete assigned tasks within the implementation project scope
• Support end users one-to-one in clinics or other healthcare-related environments
• Assist with Tip Sheet development
• Lead designated task force efforts, including strategy outlines, work delegation, follow-up, milestones, goals, project completion, and lessons learned
• Serve as rounding lead over a territory of clinics or one clinic for onsite support

Requirements

• A minimum of 3 years of direct progressive experience implementing Electronic Health Records systems in a large healthcare organization is required
• A minimum of 2 years of experience in performance improvement, project management, or program management is required
• Previous experience supporting EPIC training and certification programs
• Must be EPIC credentialed in at least 3 applications
• A minimum of 2 years of technical training experience with Epic System to clinical staff, including providers, nurses, MAs, etc., and adult training principles required
• A minimum of 2 years of experience in education, organizational development, or a training-related position is required
• Experience maintaining collaborative relationships with internal personnel, business owners, and stakeholders
• Experience supporting EPIC training efforts at various stages of go-live
• Experience working in a healthcare environment related to clinical and business system applications, training, and education
• Intermediate proficiency with Windows-based applications (Word, Excel, PowerPoint, Visio, Project, as well as SharePoint)
• A bachelor's degree in healthcare, information technology, biological sciences, education, English, or communications is preferred
• Instruction at a traditional secondary, collegiate, or adult school level, OR 2 years of technical training experience with medical/dental devices preferred
• Minimum of 2 years of Program/Project Management experience providing cross-functional coordination is preferred
• Previous experience rolling out complex training programs to a large population (1500+ people) is preferred
• Experience providing thoughtful analysis of the curriculum to provide feedback for improved development of learning outcomes is highly desirable
• Informatics certifications are a plus
• PMP certification is preferred
• Learning Management System experience preferred

Core Competencies

Demonstrates expertise in training and implementing Electronic Health Records systems, particularly EPIC, within healthcare environments. Proficient in project management and performance improvement, with a focus on developing and delivering effective training programs for diverse audiences.

Highest-signal resume keywords

• EPIC Credentialed Trainer
• Electronic Health Records Implementation
• Project Management Experience
• Technical Training for Clinical Staff
• Learning Management System Experience

ATS Optimization Keywords

Hard Skills

• Electronic Health Records
• EPIC Systems
• Project Management
• Technical Training
• Curriculum Development
• Performance Improvement
• Workflow Validation
• Adult Training Principles
• Healthcare Systems Applications
• Data Analysis

Soft Skills

• Collaboration
• Communication
• Leadership
• Relationship Management
• Adaptability

Certifications & Qualifications

• EPIC Certification
• PMP Certification
• Informatics Certifications

Industry Keywords

• Healthcare
• Clinical Systems
• Training Programs
• Organizational Development
• Stakeholder Engagement

Tools & Technologies

• Windows Applications
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Visio
Microsoft Project
• SharePoint