Epic Analyst

Jobtailor

Broomfield (CO)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Jobtailor seeks an IT Project Manager with Epic experience to lead healthcare system implementations and integrations. You will coordinate stakeholders, translate requirements into design specs, and manage small to mid-size projects with multiple teams.

Responsibilities include configuring, testing, installing, monitoring, and maintaining Epic and related systems, developing training materials, and ensuring change management standards are followed. On-call duties may apply.

Qualifications

Two (2) years of work experience with Epic, or actively working towards similar experience.
Bachelor's degree preferred in information technology, healthcare, business, or related field; alternative experience may substitute with approval.
Certify on one or more Epic applications and maintain certification.

Responsibilities

Analyze and diagnose problems, translate requirements into specifications and manage small to mid-size projects.
Configure, test, install, monitor, and maintain systems and workflows to meet business needs.
Document and propose workflow and technical designs to support requirements.
Coordinate with external vendors for third-party applications and integrations.
Develop training and knowledge materials for end-users and staff.
Participate in planning, on-call, and command center duties as applicable.

Skills

Project Management

Collaboration

Problem Solving

Communication

Stakeholder Engagement

Education

Epic Certification

Tools

Epic Systems

ServiceHub

Command Center Tools

Knowledge Management Systems

Job description

Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
Gathers, validates, and translates technological requirements into design and development specification while providing product management.
Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.).
Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
Serve as PM and complete PM functions for small to mid-size projects with multiple teams.
Collaboratively works with peers, internal and external stakeholders, and vendors.
Follows documentation and change management standards.
Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
Develop and understands business reporting needs for end users.
Participates in on-call and command center responsibilities, if applicable.
Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity.
Attends and participates in team, project and department meetings to increase awareness and information flow.
Work with project requestor to complete the minimum viable product of a demand in ServiceHub.
Request resources for projects and enhancement work using ServiceHub Resource Plan process.

Requirements

Prefer candidates with certification in Epic Healthy Planet, Epic Ambulatory or ClinDoc with experience building Rep Workbench Reports.
Prefer 2+ years building in Epic (experience should be recent, within the last 18 months).
Bachelor's degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR EXPERIENCE: Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.
Will be required to certify on one or more Epic applications and maintain certification.

Core Competencies

Demonstrates expertise in analyzing and diagnosing problems, translating technological requirements into specifications, and managing small to mid-size projects. Proficient in configuring and integrating systems while ensuring compliance with documentation and change management standards.

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