Instructional Systems Designer

Jobtailor; Hartford (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking an instructional designer/trainer to deliver and coach healthcare IT training across multiple delivery methods and settings.

The role requires applying adult learning principles, developing engaging training content, and collaborating with project managers and stakeholders to improve programs and usability.

Qualifications

• Degree or equivalent work experience in information systems or related field.
• Experience in IT healthcare training is preferred (3–5 years).
• EPIC certifications in one or more applications (e.g., Willow, ADT, ASAP) are desired.
• Professional certifications such as ASTD/SHRM are a plus.
• Other Healthcare IS or IS system certifications (Cerner, Lawson, SAP, Microsoft) are relevant.
• Knowledge of policies and procedures for supported functional units and cross-functional relationships.

Responsibilities

• Delivers content clearly and concisely per training objectives and coaches students.
• Applies adult learning principles to accommodate diverse learning needs.
• Provides training via multiple delivery methods (classroom, WebEx, one-on-one, materials).
• Ensures proper security to verify student access to environments.
• Develops training exercises and tests; provides feedback to students and supervisors.

Skills

Adult Learning Principles

Clear Communication

Collaboration

Coaching and Mentoring

Motivational Coaching

Education

BA/BS/AS in Information Systems or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Visio

Outlook

Microsoft Office

Job description

Responsibilities

• Delivers content clearly and concisely in accordance with established training program objectives and parameters and coaches and motivates students.


• Applies adult learning principles in order to accommodate students' different learning needs and styles.


• Provides training via a variety of delivery methods including classroom, WebEx, one-on-one, and material-based.


• Utilizes proper security methods to verify each student's role and approved access to relevant training and production environments.


• Develops training exercises and tests to evaluate students' skills and progress and provides individual feedback to each student and his/her supervisor(s).


• Develops systems to track performance and effectiveness of training programs and provides feedback to internal clients.


• Makes recommendations concerning usability, integration, and support of various programs and applications application.


• Designs, develops coordinates and conducts training classes and materials on various programs and applications for staff members with a range of needs and personal skill sets, both clinical and non-clinical, in a variety of settings and locations.


• Collaborates with Training Project Managers on training initiatives and with instructional technologists to design, develop and validate e-learning.


• Collaborates with leadership and management to establish productive working relationships with analysts, management, subject matter experts, end users and vendor(s).


• Keeps current in methodology and technology developments, recommends improvements and modifications, and works to incorporate.


• Works closely with Training Project Manager to establish and execute tasks, plans and processes.


• Works to promote training program awareness and integration across projects, departments and the organization.


• Mentors Levels and provides input regarding performance evaluations.

Requirements

• BA/BS/AS Degree in Information Systems or related field, or equivalent demonstrated work experience will be considered in lieu of formal education.


• Experience Preferred: 3 to 5 years, IT, Healthcare or related experience in a training capacity preferred.


• EPIC certifications in one or more applications and TED, i.e. Willow, ADT, ASAP, etc.


• One or more professional certifications/fellowships, i.e. American Society for Training and Development (ASTD) and/or Society for Human Resource Management (SHRM).


• Other relevant Healthcare IS or IS system certification, i.e. Cerner, Lawson, SAP, Microsoft, etc.


• Policies and procedures related to functional units supported.


• Inter-relationships between functional areas.


• Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio, Outlook).


• Project development life cycle methodologies desired.


• Cross application/system workflow and data relationships is required.

Hard Skills

• Training Program Development


• Adult Learning Principles


• Performance Tracking Systems


• Training Evaluation


• Cross Application/System Workflow


• Data Relationships


• Training Material Design


• E-Learning Development


• Coaching and Mentoring


• Usability Recommendations

Soft Skills

• Clear Communication


• Motivational Coaching


• Collaboration


• Feedback Provision


• Relationship Building

Certifications & Qualifications

• EPIC Certifications


• American Society for Training and Development (ASTD)


• Society for Human Resource Management (SHRM)


• Healthcare IS Certifications


• Other Relevant Certifications