Senior Epic Clinical Application Analyst

Jobtailor; Broomfield (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking an experienced Healthcare IT Analyst to support and optimize healthcare information technology applications across their lifecycle. You will mentor analysts, manage mid-sized projects, and collaborate with vendors to ensure robust deployment and support.

The role emphasizes Epic certifications, project management, and strong MS Office proficiency, with a focus on documentation, testing, and ROI tracking. Monday–Friday, 8 AM–5 PM MST schedule in Colorado.

Qualifications

• Epic Certification required and must maintain certification.
• Bachelor's degree in IT/healthcare/business or related field.

Responsibilities

• Support healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support.
• Provide advanced technical support, configuration, integration, and maintenance throughout application lifecycles.
• Manage small and mid-sized application-related projects and help plan and execute projects.
• Mentor other analysts and contribute to application configuration, deployment, support, archival, and decommissioning best practices.
• Document and recommend workflow changes and technical/functional designs.
• Partner with external vendors on third-party application integration, implementation, support, and troubleshooting.
• Resolve common and complex issues, incidents, and problems within service levels and department standards.
• Serve as project manager and complete project-management functions for mid-size projects with multiple teams.
• Perform quality reviews of team build.
• Collaborate with peers, internal and external stakeholders, and vendors.
• Follow documentation and change-management standards.
• Develop training and knowledge-based materials.
• Oversee electronic and mechanical hardware configuration with software products.
• Develop and understand business reporting needs for end users.
• Participate in on-call and command-center responsibilities.
• Develop and maintain testing plans and scripts.
• Attend team, project, and department meetings.
• Define project objectives, complete business-case documentation, and support ROI/KPI and benefit-plan measures.
• Aggregate resource, equipment, hardware, and data-connection forecasts for project roadmaps and construction/reconstruction planning.
• Provide cost and infrastructure information to Capital Planning.
• Lead procurement and coordination of DTS equipment for construction and reconstruction projects.

Skills

Epic Certification

Project Management

Technical Support

Application Lifecycle Management

Microsoft Office Suite Proficiency

Mentoring

Collaboration

Problem Solving

Communication

Training Development

Documentation

Change Management

Cost Planning

Resource Forecasting

Education

Bachelor's degree in information technology, healthcare, business, or related field

Active pursuit of Bachelor's Degree with nine years of professional experience

Four years of work experience or pursuing Bachelor's with six years of experience

Tools

Microsoft Excel

Microsoft Visio

Microsoft Project

Microsoft PowerPoint

Microsoft Word

Job description

• Support healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support
• Provide advanced technical support, configuration, integration, and maintenance throughout application lifecycles
• Manage small and mid-sized application-related projects and help plan and execute projects
• Mentor other analysts and contribute to application configuration, deployment, support, archival, and decommissioning best practices
• Document and recommend workflow changes and technical/functional designs
• Partner with external vendors on third-party application integration, implementation, support, and troubleshooting
• Resolve common and complex issues, incidents, and problems within service levels and department standards
• Serve as project manager and complete project-management functions for mid-size projects with multiple teams
• Perform quality reviews of team build
• Collaborate with peers, internal and external stakeholders, and vendors
• Follow documentation and change-management standards
• Develop training and knowledge-based materials
• Oversee electronic and mechanical hardware configuration with software products
• Develop and understand business reporting needs for end users
• Participate in on-call and command-center responsibilities
• Develop and maintain testing plans and scripts
• Attend team, project, and department meetings
• Define project objectives, complete business-case documentation, and support ROI/KPI and benefit-plan measures
• Aggregate resource, equipment, hardware, and data-connection forecasts for project roadmaps and construction/reconstruction planning
• Provide cost and infrastructure information to Capital Planning
• Lead procurement and coordination of DTS equipment for construction and reconstruction projects

Requirements

• Prefer candidates with Epic Certification and 3+ years of experience
• Bachelor's degree required in information technology, healthcare, business, or related field
• Alternatively, actively working toward a Bachelor's Degree with nine years of professional experience
• Four years of work experience, or actively working toward a Bachelor's Degree with six years of experience in related areas
• Must certify on one or more Epic applications and maintain certification
• Proficiency in Microsoft Office Suite, including Excel pivot tables, Visio, Project, PowerPoint, and Word
• In-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Ability to assess needs and determine the best approach through documentation
• Ability to define problems and collect data by establishing facts and drawing valid conclusions
• Ability to read and interpret industry periodicals, professional journals, technical procedures, and governmental regulations
• Ability to write reports, correspondence, and process documents
• Ability to present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the public
• Knowledge of project management and control
• Ability to operate computers and IT equipment requiring finger and hand movement
• Ability to read computer monitors and documents
• Ability to remain sitting or standing for long periods
• Must reside or plan to reside outside California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, and Washington
• Availability for Monday-Friday, 8 AM-5 PM MST schedule

Core Competencies

Demonstrates expertise in healthcare information technology applications, including project management, technical support, and application lifecycle management. Proficient in Epic applications and Microsoft Office Suite, with strong analytical and documentation skills.

Highest-signal resume keywords

• Epic Certification
• Project Management
• Technical Support
• Application Lifecycle Management
• Microsoft Office Suite Proficiency

ATS Optimization Keywords

Hard Skills

• Application Configuration
• Integration
• Workflow Documentation
• Testing Plans Development
• Business Reporting
• Data Analysis
• Quality Review
• Change Management
• Cost Planning
• Resource Forecasting

Soft Skills

• Mentoring
• Collaboration
• Problem Solving
• Communication
• Training Development

Certifications & Qualifications

• Epic Certification

Industry Keywords

• Healthcare IT
• Application Support
• Project Management
• System Analysis
• Regulatory Compliance

Tools & Technologies

• Microsoft Excel
• Microsoft Visio
• Microsoft Project
• Microsoft PowerPoint
• Microsoft Word