Trainer

Phoenix-House-of-New-York; New York (NY); Presencial; USD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% employer-paid medical insurance

Paid holidays

Competitive wages

Descripción de la vacante

Phoenix House of New York is seeking a Compliance Trainer to develop, implement, and conduct training for all clinical services employees from orientation onward. You will coordinate onboarding, refresher trainings, and assessments, and serve as system administrator for Relias.

The role requires at least one year of education/training experience, strong verbal and written communication, and proficiency with Microsoft Office. A Bachelor’s degree is preferred.

Formación

• High School Diploma required; Bachelor’s degree preferred.
• 1 year of education, training, communications experience.
• Excellent verbal and written communication skills; strong oral presentation skills.
• Host trainings and presentations in person or virtual platform.
• Proficient with Microsoft Office Suite, Relias or other education and training platforms, electronic health/medical records systems, and related program software.

Responsabilidades

• Develop, implement, and conduct training with all clinical services employees beginning on orientation day.
• Assist in organizing onboarding, orientation, and skills refresher trainings.
• Develop and present unique clinical trainings to meet employees’ needs.
• Serve as system administrator for Relias training platform.

Conocimientos

Verbal communication

Written communication

Presentation skills

Cultural competence

Teamwork

Problem solving

Leadership

Ethical practices

Educación

High School Diploma

Bachelor’s degree

Herramientas

Relias

Microsoft Office

EMR systems

Descripción del empleo

SummaryAre you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?As a Compliance Trainer at Phoenix House, you will develop, implement, and conduct training with all clinical services employees beginning on their orientation day to ensure their optimal functioning in their roles.If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***About UsPhoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.What We OfferAt Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:(10) Paid HolidaysPaid vacation, sick time, personal and wellness timeMedical, dental, and vision insurance for those who are scheduled to work at least 30 hours per weekPet insurance, legal support, and other supplemental insuranceA generous tuition reimbursement program403(b) retirement planCompetitive wages and more...You will have responsibilities including but not limited to:Under the direction of the Clinical Training Manager, assess the training and development needs of clinical services employees through surveys, interviews, focus groups, and communication with managers.Assist in organizing, planning, and presenting various forms of onboarding, orientation, and skills refresher trainings in all aspects of clinical roles.Assist in the development and presentation of unique clinical trainings to fulfill employees specific needs to maintain or improve job skills.Serve as a system administrator for internal employee education and training platform (Relias).Assist in administrating new hire orientation and ongoing mandatory in-person/remote employee trainings.Assist in maintaining records of training and development activities, attendance, results of tests/assessments and retraining requirements for competency.REQUIRED EDUCATIONHigh School Diploma requiredBachelor’s degree preferred.REQUIRED LICENSE/CERTIFICATIONSN/AREQUIRED EXPERIENCEOne year of education, training, communications experience.Excellent verbal, and written communication skills; strong oral presentation skills.Host trainings and presentations in person or virtual platform.Ability to work with staff on a diverse learning level.Adept with a variety of multimedia training platforms and methods.Ability to evaluate, research evidence-based practices, training options and alternatives.Ability to design and implement effective training and development.Proficient with Microsoft Office Suite, Relias or other education and training platforms, electronic health/medical records systems, and related program software.COMPETENCIES (KSAs)LeadershipInitiativeEthical Practices & BoundariesJudgmentCultural CompetenceRelationship ManagementEmotional IntelligenceGlobal and Cultural AwarenessCritical EvaluationProblem SolvingDecision MakingCommunicationTeamworkCrisis ManagementTechnical CapacityWORK ENVIRONMENTThis job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.