Traffic Operations Center Specialist - ITS & Incident Response

Kapsch; Corona (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401(k)

No-cost medical insurance for employee

Job summary

Kapsch TrafficCom North America is seeking a Traffic Operations Center Operator to monitor, evaluate, and direct traffic operations in Riverside County with FSP/CHP/Caltrans coordination. This onsite role supports ITS devices and traveler information systems.

Expect shifts 5:00AM-1:30PM or 11:00AM-7:30PM, at $18.00/hour, with full benefits including PTO, 401(k) and no-cost medical insurance for employees and eligible dependents.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service or emergency dispatch experience is a plus.
• Experience and knowledge of ITS traffic systems control, incident management, automated communications networks and systems, and the techniques and strategies of traffic information management and dissemination.
• In-depth knowledge of the Riverside County roadway system.
• Ability to multi-task in fast pace situations.
• Intermediate to advanced level proficiency with Microsoft office and the ability to learn new systems is required.

Responsibilities

• Monitor traffic flow
• Identify incidents
• Coordinate Freeway Service Patrol (FSP)
• Coordinate with other organizations such as California Highway Patrol (CHP) and Caltrans.
• Operate CCTV Cameras, DMS (Dynamic Message Sign), and other related systems
• Data entry for use in the Traveler Information System
• Manage Roadwork

Skills

Customer service

Emergency dispatch

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Kapsch TrafficCom North America is seeking a Traffic Operations Center Operator to monitor, evaluate, and direct traffic operations in Riverside County with FSP/CHP/Caltrans coordination. This onsite role supports ITS devices and traveler information systems.

Expect shifts 5:00AM-1:30PM or 11:00AM-7:30PM, at $18.00/hour, with full benefits including PTO, 401(k) and no-cost medical insurance for employees and eligible dependents.