Traffic Management Operator: Real-Time ITS Dispatcher

Kapsch

Virginia (MN)

On-site

USD 23,000 - 32,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

PTO 20 days/year

No-cost medical insurance option for员工

401(k) with company match

Job summary

Kapsch TrafficCom is hiring for a Traffic Management Center Operator in Missouri. Location: Gateway Guide TMC, Chesterfield, MO. Full-time with a PM shift (2:00 PM – 10:00 PM), Tuesday–Saturday or Sunday–Thursday.

Starting pay is $20/hour. You will monitor traffic, coordinate incident response, and provide traveler information. As a TMC Operator, you’ll use ITS technologies at a multi-monitor workstation, input data in real time, and work with first responders and partner agencies to keep

Qualifications

Proficiency with Windows-based systems.
Comfort working on a multi-monitor workstation.
Ability to type quickly and accurately in a fast-paced environment.
Strong verbal and written communication skills.
Willingness to work holidays and weekends in a 24/7/365 operation.
Ability to pass a comprehensive background check.

Responsibilities

Operate ITS technologies including cameras, sensors, and information systems to monitor traffic conditions.
Identify and track incidents and roadway issues using CCTV, patrol and police reports, and other data sources.
Coordinate and dispatch responses to roadway incidents via radio, phone, or internal systems.
Input and manage data in real-time systems, maintaining accurate records of incidents and response actions.
Assist with compiling traffic and incident data for reports including travel time, incident summaries, and equipment status.
Provide traveler information to the public through variable message signs, websites, and partner agencies.
Work collaboratively with teammates, first responders, and other stakeholders to manage daily operations.