Trading Floor IT Support Analyst

Graham Capital Management, L.P.; Norwalk (CT); In loco; USD 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discretionary annual bonus

Medical insurance

401(k) plans

Descrizione del lavoro

Graham Capital Management, L.P. is seeking an IT analyst to join the firm's tech-support help desk. The analyst will sit on the trading floor and provide operational support for end-user applications and workstation hardware.

This role is based in Rowayton, CT, with occasional coverage of the NYC office, up to four weeks per year. Responsibilities include workstation installs, market data platform support, daily operations, and trouble-ticket workflow management.

Competenze

• 2+ years of technical workstation support experience.
• BA/BS in Computer Science or related field.
• Strong problem-solving and troubleshooting for hardware, systems and apps.
• Experience with Windows 11 and Office 365.
• Financial services experience; familiarity with Bloomberg and Refinitiv.
• Excellent verbal and written communication skills.
• Ability to work independently and on multiple projects.
• Familiarity with Backup, Desktop Patching, VMware or Ivanti products is desired.
• Printer management and vendor coordination is desired.
• Mobile Device Management (iOS/Android) is desired.

Mansioni

• Install, maintain, and troubleshoot workstations, including software upgrades
• Provide support for market data and trade execution platforms
• Execute daily operational procedures, including morning system status checks, data center inspections, and managing trouble ticket workflows
• Participate in team meetings and collaborate effectively with colleagues
• Provide off-hours support as part of a rotating schedule with other team members

Conoscenze

Problem-solving

Interpersonal communication

Independent worker

Team collaboration

Formazione

BA/BS in Computer Science or related field

Strumenti

Windows 11

Office 365

VMware

Ivanti

Backup

Desktop Patching

Mobile Device Management

Descrizione del lavoro

Graham Capital Management, L.P. is seeking an IT analyst to join the firm's tech-support help desk. The analyst will sit on the trading floor and provide operational support for end-user applications and workstation hardware.

This role is based in Rowayton, CT, with occasional coverage of the NYC office, up to four weeks per year. Responsibilities include workstation installs, market data platform support, daily operations, and trouble-ticket workflow management.