Trading Floor Desktop Support Engineer

Capstone Search Advisors; Rowayton (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Fairfield County Hedge Fund is seeking an IT analyst to join the firm’s tech-support help desk team on the trading floor. The analyst will provide operational support for end-user applications and workstation hardware, ensuring smooth daily operations.

The role requires 2+ years of workstation support experience, a BS in computer science or related field, and strong problem-solving and communication skills.

Qualifications

• Bachelor's degree in computer science or a related field is required.
• 2+ years providing technical end-user support on workstations or related environments.
• Strong problem-solving and troubleshooting skills for hardware, systems, and applications.

Responsibilities

• Install, maintain, and troubleshoot workstations and perform software upgrades.
• Support market data and trade execution platforms as part of tech-support team.
• Execute daily operations including morning system checks and data center inspections; manage trouble tickets.

Skills

Microsoft Windows 11

Office 365

Troubleshooting

Problem solving

Communication skills

VMware

Ivanti

Mobile Device Management

Education

BA/BS in Computer Science or related field

Tools

Ivanti product suite

VMware

Backup

Printer management

Job description

Fairfield County Hedge Fund is seeking an IT analyst to join the firm’s tech-support help desk team on the trading floor. The analyst will provide operational support for end-user applications and workstation hardware, ensuring smooth daily operations.

The role requires 2+ years of workstation support experience, a BS in computer science or related field, and strong problem-solving and communication skills.