Junior Help Desk Tech (Hedge Fund)

Blake Smith Staffing LLC; Stamford (CT); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

401K matching

Job summary

Blake Smith Staffing LLC is seeking a Computer Systems Analyst to deliver end-user IT support and drive projects such as Azure expansion and M365 rollout. The role reports to the IT lead and collaborates with vendors to ensure reliable end-user service.

The candidate should have a IT-related degree, prior IT experience, strong problem-solving, and excellent communication. In-office work five days per week is required at a hedge fund location.

Qualifications

• Bachelor's degree in IT/IS/CS or equivalent; final-year students considered

Responsibilities

• Act as first line of support for all users, elevate as needed
• Participate in Azure expansion, M365 build-out, and phone system migration
• Research and deploy new IT technologies
• Inventory management for laptops, PCs, printers, phones and other devices
• Imaging and re-imaging of company machines
• Basic printer maintenance and repair
• Document and standardize IT processes
• Create recycling and disposal program for retired equipment
• Review vulnerability scanning reports and address findings
• Create hardware refresh schedule for company PCs and laptops

Skills

Self-starter

Critical thinking

Interpersonal skills

Communication

M365 experience

Microsoft security certifications

VMware/Cloud experience

Education

Bachelor's degree in IT/IS/CS

Tools

Azure

VMware

Cloud platforms

Job description

• Compensation: USD 100000 - USD 120000 - yearly

Company Description

Helpdesk tech, conference room support, asset management (decommissioning computers) and troubleshooting level 1 for end users. Hedge Fund requires 5 days in the office to start.

Job Description

We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work through any technical issue or request and be able to communicate clearly and appropriately with all other firm employees. This role will report directly to the IT lead and work with third-party vendors and service providers to deliver exceptional end-user support to all employees.

Responsibilities

• Act as first line of support for all users regardless of issue, elevate internally as needed and with service providers whenever necessary
• Hands-on exposure to all projects, including Azure expansion, M365 build-out, and phone system migration
• Researching and deploying new IT technologies
• Create and keep up-to-date inventory of all corporate devices (laptops, pcs, printers, phones, mifi's, burner devices)
• Review current computer imaging process, handle imaging and re-imaging of company machines
• Basic printer maintenance/repair
• Documenting and standardizing all IT processes
• Create and implement recycling and disposal program for retired company equipment, including pcs, laptops, servers, networking equipment, old hard drives, ups, phones etc.
• Reviewing and addressing ongoing vulnerability scanning reports
• Create hardware refresh schedule for company issued pc's and laptops

Requirements

• Bachelor's degree in IT, IS, CS or equivalent. Quality candidates tracking towards one of these degrees that are in their last year of college will also be considered
• Some previous work experience in an IT role (on-campus IT support, internship, prior employment, etc)
• Must be a self-starter and able to work independently, proactively identify items/processes that need improvement, and multitask effectively
• Strong critical thinking and problem solving skills take precedence over individual technical abilities or accomplishments
• Excellent interpersonal skills with positive attitude and ability to receive feedback
• In office 5 days a week
• Microsoft/security certifications
• M365 experience
• VMware/Cloud experience

Qualifications

ideally working at the university computer center or financial service experience of less than 5 years. Working for another hedge fund or small PE Shop

Additional Information

All your information will be kept confidential according to EEO guidelines.

• 100% helthcare coverage
• 401K matching

Job Location

Quant hedge fund Mid town NYC