Trade Sales Pro - Retail Channel Growth Specialist

West Elm; Oak Brook (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee discount on Williams-Sonoma,,

401(k) plan and other investments

Wellness program

Paid vacations and holidays (full-time

Health, dental, and vision insurance

Job summary

West Elm in Oak Brook, IL is seeking a trade-focused role to develop and grow its retail trade customer base within a defined client segment and geographic region. You will identify associations, develop events, and promote products through in-store services, calls, site visits, and trade shows.

The role requires strong sales experience, customer service aptitude, and knowledge of remodeling/building trades, with a willingness to collaborate with store teams and call centers.

Qualifications

• Proficiency with Microsoft Office Suite, to include Outlook, Word, Excel, and PowerPoint.
• Strong product and procedural knowledge specific to remodeling and building trades, with emphasis on period residential and commercial materials, design, and construction.
• Prior experience in Microsoft Dynamics AX, Sales Force Management, and POS systems a plus.
• Strong aptitude for customer service and sales, with a high energy "can do" approach.
• Proven ability to achieve results both independently and through others.
• 2-3 years outside sales experience with a strong emphasis in customer service and delivery of set goal plan.

Responsibilities

• Develop, manage and grow the trade customer base in a defined client segment and geographic region of the retail store.
• Identify area home, neighborhood, preservation and other associations to reach out to and build a connection with.
• Develop and execute events that drive traffic and position Rejuvenation as a resource.
• Promote Rejuvenation products and services to prospective and existing trade clients through a combination of opportunities that include in-store service, telephone contacts, site visits, and in-store events trainings and trade shows.
• Build and maintain extensive knowledge base of building activity within retail trade area.
• Works with store sales associates to provide timely trade related information, and to assist other sales associates with identifying potential trade prospects and customers.
• Builds strong connections with Call Center and WSI Contract teams, to leverage resources and build overall trade businesses.
• Supports retail store in customer service and operations as needed. Performs other duties as assigned by management, including opening and closing duties as Key Holder.

Skills

Microsoft Office

Customer service

Sales results

Outside sales

Product knowledge

Remodeling/building trades

Tools

Microsoft Dynamics AX

Sales Force Management

POS systems

Job description

West Elm in Oak Brook, IL is seeking a trade-focused role to develop and grow its retail trade customer base within a defined client segment and geographic region. You will identify associations, develop events, and promote products through in-store services, calls, site visits, and trade shows.

The role requires strong sales experience, customer service aptitude, and knowledge of remodeling/building trades, with a willingness to collaborate with store teams and call centers.