Trade Support Specialist

Fintal Partners; Chicago (IL); On-site; USD 100,000 - 130,000; Full time

Job summary

A global trading and technology firm in Chicago is seeking a Trading Engineer to join their strategy and development team. You'll work at the intersection of technology and trading, ensuring optimal performance of complex systems. The ideal candidate has a Bachelor's in Computer Science, 3+ years of production support experience, and proficiency in Python and Bash scripting, along with familiarity in monitoring frameworks. This role offers a collaborative environment focused on innovation and efficiency.

Qualifications

• 3+ years of experience in production support, SRE, or trading system operations.
• Familiarity with Prometheus, SQL/MongoDB, and monitoring frameworks is a strong plus.
• Experience with enterprise Linux distributions preferred.

Responsibilities

• Diagnose, troubleshoot, and resolve issues across proprietary trading applications in real time.
• Monitor system performance and prevent bottlenecks or outages.
• Develop scripts and automation tools to reduce operational overhead.

Skills

Proficient in Python

Bash scripting

Strong communication skills

Problem-solving

Education

Bachelor’s degree in Computer Science or related field

Tools

Prometheus

SQL/MongoDB

Monitoring frameworks

Linux (CentOS, RHEL, Rocky)

Job description

Our client is a global trading and technology firm built on the belief that world‑class engineering and data‑driven research can power financial innovation. With offices across North America, Europe, and Asia, their teams of quantitative researchers, engineers, traders, and operations professionals work together in an environment that thrives on collaboration, speed, and precision.

They’ve built their success on cutting‑edge systems, diverse market strategies, and a culture that values both experimentation and continuous improvement. Whether it’s entering new markets, building next‑generation infrastructure, or redefining what’s possible in real‑time trading, this is an environment for those who want to see the direct impact of their code and ideas every day.

About the Role

They are seeking a Trading Engineer to join a fast‑paced strategy and development team at one of the most respected names in quantitative trading. This person will be at the intersection of technology and trading, ensuring that complex systems run flawlessly and evolve intelligently as new challenges emerge.

You’ll collaborate closely with traders, developers, and researchers—keeping critical systems performing at their best while identifying new ways to improve efficiency and reliability.

Core Responsibilities

• Diagnose, troubleshoot, and resolve issues across proprietary trading applications in real time
• Communicate incident updates clearly to technical and business stakeholders
• Monitor system performance and proactively prevent bottlenecks or outages
• Develop scripts and automation tools to reduce operational overhead
• Conduct deep‑dived investigations into multi‑layered systems to identify root causes and long‑term fixes
• Partner with engineers and traders to roll out new features and improvements that enhance speed, scalability, and system resilience

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 3+ years of experience in production support, SRE, or trading system operations
• Proficient in Python and Bash scripting
• Familiarity with Prometheus, SQL/MongoDB, and monitoring frameworks is a strong plus
• Experience with enterprise Linux distributions (CentOS, RHEL, or Rocky) preferred
• Strong sense of ownership, curiosity, and an eagerness to solve high‑impact technical challenges
• Excellent communication skills and the ability to thrive in a collaborative, high‑performance environment