TPO Partnerships Onboarding Specialist

Paycom - ATS; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Union Home Mortgage Corp. is seeking a TPO Administrator to ensure new TPO partners are properly affiliated with our Third Party Origination channel and to maintain essential activity lists for TPO that are not specific to the manufacturing process.

This role supports onboarding, approvals, renewals, and de-activations of multiple partner types, including 3rd party processing, warehouse providers, and related vendors.

Qualifications

• Strong communication skills and ability to work in a fast-paced environment.
• Experience handling multiple tasks and deadlines routinely.
• Experience dealing with consumers and/or business partners.
• Attention to detail and ability to multi-task.

Responsibilities

• Enhance and execute standard onboarding routine for all new TPO partners.
• Responsible for New TPO Partner Approvals, Renewals, and/or De-Activations.
• Responsible for 3rd Party Processing Company Approvals, Renewals, and/or De-Activations.
• Responsible for Warehouse providers Approvals, Renewals, and/or De-Activations.
• Responsible for maintaining master contact lists of internal and external TPO Partners.
• Responsible for delivery of daily rate sheets to external partners.
• VA Sponsorship Process – Approvals, Renewals, and/or De-Activations.
• Enhance and execute standard process related to our White Glove Process.
• Responsible for execution of Bulletin process as directed by leadership of TPO.
• Maintain timely and accurate information in regards to TPO web presence.
• Liaison for Union University to ensure training needs are executed and delivered.
• Responsible for delivery of TPO Expedite data to/for TPO Leadership.
• Other duties as assigned by TPO Operations Manager.

Skills

Strong communication

Multi-tasking

Attention to detail

Time management

Mortgage industry experience

Partner/customer relations

Education

High school diploma or equivalent

Job description

Union Home Mortgage Corp. is seeking a TPO Administrator to ensure new TPO partners are properly affiliated with our Third Party Origination channel and to maintain essential activity lists for TPO that are not specific to the manufacturing process.

This role supports onboarding, approvals, renewals, and de-activations of multiple partner types, including 3rd party processing, warehouse providers, and related vendors.