TPO Mortgage Systems Analyst: Encompass Expert

First Tech Federal Credit Union; Hillsboro (OR); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a TPO Mortgage Systems Analyst to optimize Encompass-based third-party origination workflows. You will partner with lending teams, mortgage partners, and Digital Product to improve performance, with a focus on configuring the loan system and data exchanges.

The role requires strong analytical skills, experience with Encompass, and project coordination abilities. Hybrid work is offered at Hillsboro OR/Marlborough MA locations.

Qualifications

• 3+ years in consumer/mortgage lending or a related analyst role.
• Experience supporting third-party origination processes or TPO channels preferred.
• Hands-on with Encompass LO system configurations and integrations.
• Familiarity with mortgage lifecycle, investor requirements, and compliance.

Responsibilities

• Collaborate with business units, third-party partners, and vendors to resolve issues and drive changes into production.
• Analyze and optimize complex loan system configurations and file layouts for performance.
• Support Encompass LO workflows, business rules, input forms, and automation for third-party origination.
• Coordinate data exchange between Encompass, POS solutions, and internal systems.
• Create and review system maps, capture business requirements, and track status updates.
• Support change requests, testing, validation, and deployment for third-party programs.
• Lead initiatives with timelines, plans, and training, and monitor workflow performance.
• Mentor Analysts and train end users on system functionality and third-party processes.

Skills

Mortgage systems

Encompass/ICE Mortgage Technology

Analytical thinking

Process coordination

Stakeholder management

Technical writing

Documentation

Problem solving

Autonomy

Tools

Encompass by ICE Mortgage Technology

Job description

First Tech Federal Credit Union is seeking a TPO Mortgage Systems Analyst to optimize Encompass-based third-party origination workflows. You will partner with lending teams, mortgage partners, and Digital Product to improve performance, with a focus on configuring the loan system and data exchanges.

The role requires strong analytical skills, experience with Encompass, and project coordination abilities. Hybrid work is offered at Hillsboro OR/Marlborough MA locations.