TPM Consumer Goods Project Manager

TELUS Agriculture & Consumer Goods; Raleigh (NC); Remote; USD 80,000 - 120,000; Full time

Job summary

TELUS Agriculture & Consumer Goods seeks a Consumer Goods Project Manager to lead diverse projects for global customers. This role involves managing implementation and SaaS upgrades, ensuring timely delivery, and collaborating with various teams to meet project goals. Candidates should have a strong background in project management, excellent communication skills, and the ability to work in multicultural environments. This is a remote position offering a competitive salary and comprehensive benefits.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Qualifications

• Experience in IT Products Implementation and SaaS.
• Understanding of Software development methodologies (PMI, SCRUM, Agile).
• Ability to prepare detailed Project Plans and Budget calculations.

Responsibilities

• Plan and execute assigned Pre-Sales, Implementation and Up/Cross-grade Projects.
• Ensure timely delivery and customer satisfaction.
• Track Project progress and manage internal and external escalations.

Skills

Communication

Negotiation

Time Management

Project Management

Customer Orientation

Education

Bachelor's Degree in a related field

Tools

MS Project

SmartSheets

Excel

Job description

Join our team

TELUS Agriculture & Consumer Goods is a leading global technology provider delivering digital solutions and data insights to the agriculture, food and consumer goods industries. Our customers span the entire value chain, from seed growers and cattle feedlots, to manufacturers of food products and household items, to grocery chains and retailers.

TELUS Agriculture & Consumer Goods is part of TELUS, a dynamic, world-leading communications technology company based in Canada with $18 billion in annual revenue and 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.

Here’s the impact you will make and what we will accomplish together

The Consumer Goods Project Manager’s main focus is the organization of team assets and resources, administering a number of key tasks to achieve a specific customer goal. Consumer Goods Projects and specifications vary widely but include the main functional Solutions TPM Enterprise, TPM Global, TPM Retail and TPO. The Project Manager focuses on people (customer and internal teams), monitoring individual Project tasks, creating and monitoring Project/Program budgets, applying and ensuring compliance with Project schedules and all other administrative activities which must be carried out to achieve a specific Project/customer goal.

The Consumer Goods Project Manager manages Implementation and SaaS Upgrade Projects for TELUS Consumer Goods’ global customers. They work closely with Consumer Goods Professional Services Consulting teams and also interact with various other functional teams, including Sales, Finance, Development, Product Development Management, and Customer Support, amongst others, that are essential to delivering his/her projects on time, within budget, and the expected high-quality standards. PMs understand the Project goals and needs of the customer and need to have strong communication, negotiation, and time management skills. The Project Manager role is very self-managed, and the team is expected to work well in multicultural environments.

The Project Manager needs to be willing and ready to travel around the Americas on an occasional basis as required.

Here’s how

• Plan and execute assigned Pre-Sales, Implementation and Up/Cross-grade Consumer Goods Projects;
• Ensure timely delivery of assigned Projects;
• Regularly co-ordinate and communicate with Project Stakeholders;
• Ensure customer satisfaction and Project success, prior to Project stabilisation and ultimate handover to support;
• Regularly maintain and track the Project progress using designated internal systems;
• Assign Project tasks to the Project team and ensure their timely fulfillment;
• Resolve Challenges and Risks related to assigned Projects;
• Handle internal and external escalations;
• Prepare Implementation Forecasts (budgetary, Assets (resources) and time) and
• Report time spent and progress to the Consumer Goods PS Director accurately and regularly.

You're the missing piece of the puzzle.

• A background in IT Products Implementation approaches and frameworks of an SaaS IT software business;
• An understanding of Software development/Implementation methodologies and practices - PMI, SCRUM, PRINCE/s, Agile practices, etc.;
• Experience in generic Project Management, its terminology and processes;
• An ability to assertively lead Project setup discussions with Sales teams and with customers;
• Concise and clear written and oral English language skills;
• Experience with preparing detailed Project Plans for Implementation and upgrade Projects;
• Experience with preparing and maintaining Budget and Cost calculations related to upcoming Projects;
• Experience in Project tracking/progress using standard tools (MS Project, SmartSheets, Excel, etc.);
• An ability to continuously evaluate and track Project health (through RAG analysis, CPI/SPI analysis, etc.);
• The willingness to negotiate decisively with internal Teams; highlight and resolve identified risks/challenges;
• A keen capability to manage time (yours and the Team’s) effectively; respond to customers in a timely and appropriate fashion;
• High levels of self-organisation and independence;
• Experience with the preparation of Project Statements of Work (SOWs);
• Soft skills needed include:
  • A Customer and Results orientation;
  • An ability to deal with ambiguity;
  • Proactivity and Creativity;
  • A talent for learning on the job;
  • A highly-developed sense of emotional intelligence to deal with tension points and
  • A strong focus on customer satisfaction and business value delivery – including the ability and willingness to work with a flexible business hours schedule.

Job Information

Location - Remote
Employment Type - Full Time
Career Stream Level - P3

Due to the fact that this role is posted in different countries, please ask your recruiter about salary ranges because our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the particular applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.

Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.

In addition to your salary, TELUS Agriculture & Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

#LI-remote