Toyota Receptionist - Part Time

Lexus LC; Knoxville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Insurance plans available for eligible

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible associates

Drug Free workplace

Job summary

Lexus LC in Knoxville, Tennessee is seeking a Receptionist to provide outstanding customer service, handle incoming calls, and direct inquiries to the appropriate department. The role requires a polished appearance and a professional, courteous demeanor.

You will operate the switchboard, manage follow-ups, and assist managers with clerical tasks in a fast-paced dealership environment. The position highlights a Monday–Friday shift from 1pm to 8pm and a need for flexible availability to cover

Qualifications

• Flexible hours including weeknights & weekends.
• Strong communication to relay customer needs to management and sales.
• Professional personal appearance.
• Clean driving record.

Responsibilities

• Answer phones and direct customers to the proper department; follow up.
• Handle customer complaints diplomatically and refer to the right person for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional and efficient manner to minimize hold time.
• Assist managers with various clerical duties as needed.
• Be friendly, professional, courteous with customers and employees.
• Familiarize yourself with department structures and procedures to assist customers efficiently.

Skills

Customer service

Phone etiquette

Communication

Professional appearance

Team coordination

Tools

Switchboard system

Job description

Receptionist

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• Hours for this shift are 1pm to 8pm Monday-Friday, and availability to cover other shifts as needed

Qualifications

• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

Dealership Benefits

• Insurance plans available for eligible full time associates
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Accidental Insurance
• Voluntary Critical Insurance
• 401k retirement
• Paid Holidays for eligible associates
• Paid vacations for eligible associates
• Employee discounts
• Sick Leave for eligible associates
• Drug Free workplace