Towing Operations Dispatcher & Resource Planner

Ritchie Bros.; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurances

401k matching

15 days of PTO

Job summary

Ritchie Bros. is seeking a Dispatcher in San Antonio, Texas to manage towing resources and ensure smooth vehicle pickups and deliveries. The role involves coordinating activities related to towing operations, maintaining communication with towing partners, and optimizing branch productivity.

Preferred qualifications include over 2 years of customer service experience alongside direct dispatch. Comprehensive benefits including health insurance, a 401k plan with company match, and 15 days of PTO are offered.

Qualifications

• 2+ years customer service experience, 1+ years direct dispatch.

Responsibilities

• Direct activities related to towing operations and on-time performance goals.
• Manage tow truck resources and assign work efficiently.
• Plan future resource requirements and coordinate with towers.

Skills

Customer service

Dispatch operations

Job description

Ritchie Bros. is seeking a Dispatcher in San Antonio, Texas to manage towing resources and ensure smooth vehicle pickups and deliveries. The role involves coordinating activities related to towing operations, maintaining communication with towing partners, and optimizing branch productivity.

Preferred qualifications include over 2 years of customer service experience alongside direct dispatch. Comprehensive benefits including health insurance, a 401k plan with company match, and 15 days of PTO are offered.